Impossible to login after migration

[nicfab]

Attempted Debugging

• [X] I have read the debugging page

Searched GitHub Issues

• [X] I have searched GitHub for the issue.

Describe the Scenario

I installed (manual) Bookstack from scratch on a new server. Then, I restored the database. Accessing from the web, after inputting login, password, and 2FA, I see "_An Error Occurred. An unknown error occurred", as for the image below.

Can you help me?

Exact BookStack Version

24.10.1

Log Content

No response

Hosting Environment

PHP8.2

[ssddanbrown]

Hi @nicfab, Please check your error log for details regarding the error: https://www.bookstackapp.com/docs/admin/debugging/#error-log-file

If I had to guess without error detail, it's maybe due to the new instance/setup not using the same APP_KEY value, which is used for MFA encryption. The APP_KEY should be the same as your old instance. This is only a guess though, check the log for actual information.

[nicfab]

Hi @ssddanbrown! Thank you very much for your quick reply. I set the APP_KEY of the old instance, and I can log in now, although I should set again my name instead of Admin, my photo, and something else.

[nicfab]

@ssddanbrown I need your help again. I am still migrating my instance. On my new server, I installed MariaDB (mariadb Ver 15.1 Distrib 10.11.6-MariaDB, for debian-linux-gnu (x86_64) using EditLine wrapper). After the database backup, I restored it; indeed, accessing maridab I see the tables. However, when running php artisan migrate under the bookstack folder, I receive some errors, and it seems that there is no access to the database. Below the screenshot

What should I do?

[nicfab]

Sorry! It depended on my mistake in the database configuration on MariaDB. It works great for me.