search

BoostIO / BoostNote-Legacy

This repository is outdated and new Boost Note app is available! We've launched a new Boost Note app which supports real-time collaborative writing. https://github.com/BoostIO/BoostNote-App
Other
17.06k stars 1.47k forks source link

Mac (macOS Sierra v. 10.12.6) - Not able to see saved notes on app quit & restart #1597

Closed vnadella1 closed 6 years ago

vnadella1 commented 6 years ago

Just downloaded boostnote. Love it. BUt here is the issue.

I create a new folder and a new note, it gets saved in .cson format in "My Storage" path. But then when I quit the app and restart the app, only the folders remain and all the notes in the folders are gone. It shows 0 count everywhere. Please see the attached screenshots that show the application after app restart and the finder windows where the notes are actually saved.

Steps:

  1. Open Boosnote
  2. Create one or 2 folders
  3. Add a note in each folder.
  4. It is auto saved so the notes should have been saved in your "My Storage" folder.
  5. Close the app. Boostnote - Quit Boostnote
  6. restart the app.

Now you observe that all the folder will be present but the notes inside the folders are gone. The count is 0. But if oyu go the path of "My Storage, you will see the notes saved in .cson format.

boostnote_afterapprestart

boostnote_notessaved

nlopin commented 6 years ago

Is it possible to attach this notes? It could be helpful, maybe there is a format issue

vnadella1 commented 6 years ago

Here you go...

Another issue is, it does not retain the name while saving the note.

On Mon, Feb 26, 2018 at 1:49 PM, Nikolai Lopin notifications@github.com wrote:

Is it possible to attach this notes? It could be helpful, maybe there is a format issue

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/BoostIO/Boostnote/issues/1597#issuecomment-368662780, or mute the thread https://github.com/notifications/unsubscribe-auth/AZ_eFHhjx0a_IbSTeQyh7nlh-pz7LODaks5tYybegaJpZM4ST4gw .

-- Thanks, Vamsikrishna Nadella Sr.Software Engineer, Data pH: (408) 718-4552 http://www.ellation.com/

Rokt33r commented 6 years ago

Could you attach some screenshots from console? There should be some error messages. You can open it with cmd + alt + i.

vnadella1 commented 6 years ago

Here you go

On Tue, Feb 27, 2018 at 4:06 AM, Junyoung Choi (Sai) < notifications@github.com> wrote:

Could you attach some screenshots from console? There should be some error messages. You can open it with cmd + alt + i.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/BoostIO/Boostnote/issues/1597#issuecomment-368852674, or mute the thread https://github.com/notifications/unsubscribe-auth/AZ_eFFM9L4zqpKkfCVlCpPSUgAirtdamks5tY--5gaJpZM4ST4gw .

-- Thanks, Vamsikrishna Nadella Sr.Software Engineer, Data pH: (408) 718-4552 http://www.ellation.com/

AlexisEspinosaGayosso commented 6 years ago

I'm having the same issue. I have been using Boostnote in windows and ubuntu and it used to work really well.

BUT, Just yesterday I started a new job and got a MacBook Pro macOS High Sierra 10.13.3. First thing I did was to install Boostnote to keep using my notes and generate new ones. Problem is that the new generated notes are disappearing in the front end, although the files generated for the notes seem to be there. Exactly as vnadella1 described above.

PLEASE SOLVE THIS! Boostnote is fantastic but it would be a shame that I won't be able to use it with the Mac system at work!

Rokt33r commented 6 years ago

@vandella1 The attachment is not available on Github. Could you visit this issue page and write a comment with the image again?

Rokt33r commented 6 years ago

@AlexisEspinosaGayosso Could you send me a screenshot of console? You probably could see the error message from there.

vnadella1 commented 6 years ago

Here I'm attaching the console error screen shot. boostnote_gitss2

vnadella1 commented 6 years ago

Done.

On Tue, Mar 6, 2018 at 9:33 PM, Junyoung Choi (Sai) < notifications@github.com> wrote:

@vandella1 The attachment is not available on Github. Could you visit this issue page and write a comment with the image again?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/BoostIO/Boostnote/issues/1597#issuecomment-371028115, or mute the thread https://github.com/notifications/unsubscribe-auth/AZ_eFAkj5YirJX2IIVS_HATik98vk0Mxks5tb3EbgaJpZM4ST4gw .

-- Thanks, Vamsikrishna Nadella Sr.Software Engineer, Data pH: (408) 718-4552 http://www.ellation.com/

Rokt33r commented 6 years ago

@vnadella1 Seems one of your note has been corrupted by some reason. So, all you have to do is open the cson file and check what happens there and fix it. If the file is empty, it should be safe to delete the file.

vnadella1 commented 6 years ago

Oh I tried deleting them and recreating them many times. Every time it is the same issue. Someone else also reported the same issue (added a comment on this ticket). So may be this is a Boostnote-MasOS issue?

Thanks.

_Vamsi

On Wed, Mar 7, 2018 at 6:45 PM, Junyoung Choi (Sai) < notifications@github.com> wrote:

@vnadella1 https://github.com/vnadella1 Seems one of your note has been corrupted by some reason. So, all you have to do is open the cson file and check what happens there and fix it. If the file is empty, it should be safe to delete the file.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/BoostIO/Boostnote/issues/1597#issuecomment-371360117, or mute the thread https://github.com/notifications/unsubscribe-auth/AZ_eFCP1BSnlA6enb2f8lSfOgDNSFBqsks5tcJsvgaJpZM4ST4gw .

-- Thanks, Vamsikrishna Nadella Sr.Software Engineer, Data pH: (408) 718-4552 http://www.ellation.com/

Rokt33r commented 6 years ago

I think this is not an issue of Boostnote. There should be something, not boostnote, keep making corrupted files.

AlexisEspinosaGayosso commented 6 years ago

@Rokt33r In my case I do not have error messages and not corrupted files. Problem is that I create a note, I can work on it, I can see it perfectly, but when I close boostNote, the notes dissapear from the list when reopening! As you can see in the boostNote list, (top right corner of screenshot) Supercomputing, CSIRO and Prueba1 storages all have 0 elements in the list, even when I already created many notes for them. All is lost when closing and opening Boostnote again! screen shot 2018-03-15 at 4 45 01 pm 2

Notes are there, I have tried to create many of them (as you can see in the finder window left low corner). Notes are not corrupted as you can see in the text editor (top left corner)

Rokt33r commented 6 years ago

@AlexisEspinosaGayosso I assume your case is different. It seems there is some problem when saving a note as a file. The error message, uploaded by @vnadella1, is definitely caused by malformed cson file which our cson parser couldn't understand.

vnadella1 commented 6 years ago

My issue is exactly the same as @Rokt33r. It is the same thing that I initially reported.

On Thu, Mar 15, 2018 at 6:22 AM, Junyoung Choi (Sai) < notifications@github.com> wrote:

@AlexisEspinosaGayosso https://github.com/alexisespinosagayosso I assume your case is different. It seems there is some problem when saving a note as a file. The error message, uploaded by @vnadella1 https://github.com/vnadella1, is definitely caused by malformed cson file which our cson parser couldn't understand.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/BoostIO/Boostnote/issues/1597#issuecomment-373373593, or mute the thread https://github.com/notifications/unsubscribe-auth/AZ_eFNiXNqcL6zvKPi-pSMZoLd5FNurWks5temsTgaJpZM4ST4gw .

-- Thanks, Vamsikrishna Nadella Sr.Software Engineer, Data pH: (408) 718-4552 http://www.ellation.com/

Rokt33r commented 6 years ago

In my case I do not have error messages and not corrupted files.

@vnadella1 AlexisEspinosaGayosso said he didn't get any error message. So, I thought it is a different issue.

AlexisEspinosaGayosso commented 6 years ago

Your tool is fantastic. Please try to solve this. Right now I'm writing temporary notes in word(office) documents, just waiting for this issue to be solved and be able to use Boostnote again. I hope you can fix this soon. Many thanks.

Rokt33r commented 6 years ago

@AlexisEspinosaGayosso Your issue is different. Please create another issue and submit the error message from dev tool. Without it, we never know what makes this problem.

AlexisEspinosaGayosso commented 6 years ago

It now seems to be fixed for v 0.11.4 in Mac, which is really cool! Thanks a lot! (I still need to confirm for windows 10 and other systems, but this solution is looking supercool. I had so many notes already that I really do not want to change to any other software. Boostnote rocks!)

Now you only need to solve the super annoying bug #1783 https://github.com/BoostIO/Boostnote/issues/1783) and I'm on track again. I will definitively contribute! This superannoying bug crashes all the storage/folders organisation making it painful to work!

AlexisEspinosaGayosso commented 6 years ago

Yes, this issue was also solved in v 0.11.4 for windows 10. Thank you very much.

Rokt33r commented 6 years ago

@vnadella1 Let us know if you still have the problem after updating v0.11.4.

vnadella1 commented 6 years ago

I'm still stuck with this issue. I recommended this to a colleague and it is working fine for him. But it is not working for me even when i updated it to 11.5. Please help. I know this is isolated to my issue only but I love this app and really want to use it.

Let me know how I can resolve this issue. Thanks.

vnadella1 commented 6 years ago

@Rokt33r : Can you please help? This is only happening on my machine. I'm still stuck with this issue. I recommended this app to a colleague and it is working fine for him and he loves it. But it is not working for me even when I updated it to 11.5. :-(. Please help. I know this is isolated to only my machine but I love this app and really want to use it.

Let me know how I can resolve this issue. Thanks.

vnadella1 commented 6 years ago

Guys:

I know you guys fixed and closed this, but unfortunately this is still an issue for me. The strange thing is, This is only an issue for "Markdown". Snippet works perfectly. Create a snippet - Close the Application - Open it

I added a comment on git directly but did not see any response. Trying email now.

Please Help.

Thanks.

_Vamsi

On Wed, Apr 11, 2018 at 8:04 AM Junyoung Choi (Sai) < notifications@github.com> wrote:

Closed #1597 https://github.com/BoostIO/Boostnote/issues/1597.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/BoostIO/Boostnote/issues/1597#event-1568821986, or mute the thread https://github.com/notifications/unsubscribe-auth/AZ_eFBfk-IJZGIVKq7kNRth_-NpuP8Neks5tnht0gaJpZM4ST4gw .

-- Thanks, Vamsikrishna Nadella Sr.Software Engineer, Data pH: (408) 718-4552 http://www.ellation.com/