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Notes mysteriously disappear after updates + closing Boostnote, but storage still linked #1610

Closed anhhuyalex closed 6 years ago

anhhuyalex commented 6 years ago

Hello, so I've experienced an issue throughout boostnote's many updates. Some notes mysteriously disappear from boostnote even though I do nothing. Even though I followed the instructions and ensured that the storage is linked via Preferences -> Storages -> Add Storage.

screen shot 2018-02-28 at 3 51 30 pm

So I have my note Google's PageRank as you see here

screen shot 2018-02-28 at 3 48 05 pm

After I close Boostnote and re-open you see that the note has disappeared.

screen shot 2018-02-28 at 3 52 55 pm

The .cson file still remains within ~/Users/alng/Boostnote/notes so it's very frustrating because I have to copy all of the notes onto a new note in Boostnote and there's no easy way to import an existing .cson note into Boostnote.

I'd greatly appreciate advice. Thank you.

Rokt33r commented 6 years ago

I assume there is some error. Could you share the error message? You can see it from devtool.(You can open it with Cmd + Alt + I.

anhhuyalex commented 6 years ago

Hello,

Is this what you'd like to see? It seems only a few .png resources are missing and everything else looks OK.

screen shot 2018-02-28 at 4 03 48 pm
Rokt33r commented 6 years ago

Could you click the error with 7d78~~.cson file and take a screenshot again?

anhhuyalex commented 6 years ago

Here you go.

screen shot 2018-02-28 at 5 31 59 pm
Rokt33r commented 6 years ago

It seems your note is including weird character which our cson parser can not parse. If you don't mind, could you send me the file so I can fix? rokt33r@boostio.co

anhhuyalex commented 6 years ago

Actually 7d78---.cson is a blank file as you can see.

screen shot 2018-02-28 at 6 03 24 pm
Rokt33r commented 6 years ago

Hmm.. we need more clue. Which version did you use before updating? And, do you know what kind of notes disappeared?

anhhuyalex commented 6 years ago

I used Boostnote 0.9.1 before updating to 0.10.0 but this issue has happened before, when updating from 0.8 to 0.9 some notes also disappeared. It seems that the most recent notes disappeared and the less recent ones stayed. Or it's possible they disappeared and I don't notice them before I don't remember, but all the less recent ones look like they're still there.

Rokt33r commented 6 years ago

And, could you delete the empty file? It might the error causes to stop loading all notes.

Rokt33r commented 6 years ago

I assume that is the problem. Let me know if you can not still find the notes.

anhhuyalex commented 6 years ago

Wow. All of my notes came back and multiple copies of them too since I made so many copies. Thank you!

Rokt33r commented 6 years ago

Glad to hear that!! 😄