Lost storage location at start up : lost all notes

[astissier]

Current behavior

This morning, at the opening of boostnote, I was asked to create a new storage instead of opening the current storage. I normally have a very large number of notes taken on boostnote. But now, I no longer have access to any of my notes.

Questions

How can I retrieve my notes?

And more general question: where are the notes initially stored?

Thanks

Environment

• Boostnote version: 0.8.2 version (appimage)
• OS version and name: / Ubuntu 18.04

[Flexo013]

There are multiple lastest versions. Please provide your version number as found on the About page.

[astissier]

I have modified my post to add the version number : I use the 0.8.2 version Thanks

[kershope-burn]

I've encountered the same issue this morning. Boost Note version 0.16.0 (though I updated it this morning in the hopes of retrieving the workspace) on Windows 10 Enterprise version 1909, build 18363.1500.

I can see that this ticket was opened a while ago; was anything discovered while investigating? Specifically, the answer to the question "where are the notes initially stored?" and "how can I retrieve my notes"?

[Komediruzecki]

Hi, kershope-burn,

If we are talking about Boost note and not boost note next, I think the best way to get some answers is joining our slack and contacting @Rokt33r directly, can you provide more info on this?

In Boost Note, there is no cloud support so I think all notes you have are stored on the local file system (not sure if local storage is used, I guess not), this means your notes are in a location you choose for your notes, or some default Windows/documents location, you can try searching for the notes on-disk - file system, with expressions such as "boostnote.json", "*.cson" etc.

Please add as many details and a screenshot/s of the problem you are encountering, confirm if we are talking about boost note legacy and not boost note next application?

[isofun]

i use boostnote next and lost all my notes after reinstall

[isofun]

I have modified my post to add the version number : I use the 0.8.2 version Thanks

@Rokt33r says they delete the old cloud storage, so there is no way I can get back all my notes.

[Komediruzecki]

Hi, isofun,

The two users above are talking (as I understood) of 2 different applications, my post still holds:

1. I am not sure which application is used, the boost note next and boost note legacy both have 0.8.2 - can you please provide me details of your application and how you lost you notes, which storages you had etc.
2. This issue is made in boost note legacy application github so I am not sure we should discuss it here if it is concerning boost note next.

The boost note legacy application does not have any cloud sync so any note lost there should still be on your file system The boost note next has multiple storage, or at least had at the time of application version 0.8.2:

• File system based storage - completely on file system, the folder which contains notes, attachments and some metadata (boostnote.json) - in this case the notes should be on your system so there is no way we can retrieve it from a backup
• Local storage based storage - the storage which stores the notes inside browser data, still on your file system - we cannot retrieve those notes as well

• The legacy cloud based storage - this is one and only storage which had sync and recently it was discarded, the cloud sync is no longer available, so any notes synced in cloud (on your account) - in general should be deleted, since the service is no longer available, there might be a chance to retrieve it from a backup, but not sure if this is the thing you talked about with @Rokt33r

  • Nevertheless of the no sync capability, if you didn't remove the storage from your application and did not uninstall it, the notes should not dissapear, meaning the notes could still be in your application data, on your account, but if you logged out of your account or removed the storage, the sync is no longer there - so you cannot fetch the data from cloud storage. If you had synced the storage maybe on mobile (also discarded) or other operating system, the notes might still be there, but you cannot fetch the data from discarded cloud storage in any case.

  Please, give me more details to work on, specifically:

  1. How did you lost your notes
  2. Which application and application version you are using (the boost note About preferences tab from your installed application)
  3. Did you have cloud sync, was account used, which platform (webapp, desktop app, macOS, mobile..)

  Thank you for your patience, and I hope we can retrieve your data!