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BoostIO / boostnote-mobile

Boostnote for iOS and Android 🚀
https://boostnote.io/
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Android App Crashes When I Try To Do Anything #160

Closed SarahLKatz closed 6 years ago

SarahLKatz commented 6 years ago

The app is loading fine, but when i try to do anything, it crashes. I've tried opening existing notes, creating a new note, and accessing my Dropbox, and each action has the same result - the app crashes.

I'm using: Samsung Galaxy S8+ Android Version 7.0 Boostnote Version 1.1.9 (latest version available in Play Store)

aolwas commented 6 years ago

Hi, I have the same behavior using Oneplus 5, Android 8.0.0 and Boostnote 1.1.9 freshly installed

kriyss commented 6 years ago

Hi, same here with boostnote v1.2.0

Android: 7.0 Phone: Samsung Galaxy S7 Boostnote: 1.2.0

Henry78 commented 6 years ago

Android 8.0.0 Oneplus 3t Boostnote 1.2.0 - new installation, i.e. 0 existing notes

RoryDuncan commented 6 years ago

Android 7.0, Note5, boostnote v1.1.9 freshly installed.

Specifics for me: I can access the side menu and the icon links at the menu footer, but pressing the floating action button crashes the app.

jwkicklighter commented 6 years ago

Android 8.1.0 Pixel XL Boostnote 1.2.0

The main screen loads, but I cannot access the Dropbox section of the app. It did display my synced notes when Dropbox was first connected, but trying to view them after the initial login now crashes.

andy-williams commented 6 years ago

Same on mine. Crashes when I try to create a new note or click the dropbox button.

Samsung Galaxy S7 Android 7.0

RodrigoRosmaninho commented 6 years ago

Hi, I'm having the same problems as the rest of the people who've commented on this issue. I've tested this on 2 devices:

Device Android Version App Version
Oneplus 3T 8.0.0 1.1.9 / 1.2.0
Samsung Galaxy Note 8.0 (Tablet) 4.4.2 1.2.0

Behaviour:

App force-quits, Android OS popup appears asking if I want to send feedback (I have).

Causes:

Behavior occurs when the following actions are taken:

  1. Clicking on the Floating Action Button to create a new note or in the 'Tab here to write something!' prompt
  2. Clicking on any note in the dropbox tab (a note that was created on a PC, as creating one in the app is impossible) (See note [1])
  3. Clicking on the Dropbox button after the sync has been setup on a previous attempt (See note [1])

Note [1]:

After installing the app, I click on the Dropbox button (as per the instructions of your Medium.com post multi-device sync) and successfully log in to my account. A list of the posts I've previously created on my computer appears.

However, if I click on one of the notes, a screen (where I suppose the note body should be) appears for a split second and then the app force-quits.

Furthermore, if I start the app again and click on the dropbox button the app force-quits again and doesn't let me see the list of notes on my dropbox. The only way I can do that is by deleting all app data in the Android app settings then opening the app again. (Is this the same bug from issue #118 ?)

Logcat:

(Taken from my Oneplus 3T - Android 8.0.0 - App v1.2.0)

For cause number 1:

What follows is the error that appears in the logcat if I click on the 'new note' FAB (in the 'All Notes' tab):

--------- beginning of crash
01-05 01:12:10.564 24985 25013 E AndroidRuntime: FATAL EXCEPTION: mqt_native_modules
01-05 01:12:10.564 24985 25013 E AndroidRuntime: Process: io.boostnote, PID: 24985
01-05 01:12:10.564 24985 25013 E AndroidRuntime: java.lang.IllegalArgumentException: unexpected url: app_resource_noteinputsupporticons_iconhead
01-05 01:12:10.564 24985 25013 E AndroidRuntime:    at okhttp3.Request$Builder.url(Request.java:142)
01-05 01:12:10.564 24985 25013 E AndroidRuntime:    at com.facebook.react.modules.network.NetworkingModule.sendRequest(NetworkingModule.java:171)
01-05 01:12:10.564 24985 25013 E AndroidRuntime:    at java.lang.reflect.Method.invoke(Native Method)
01-05 01:12:10.564 24985 25013 E AndroidRuntime:    at com.facebook.react.bridge.JavaMethodWrapper.invoke(JavaMethodWrapper.java:374)
01-05 01:12:10.564 24985 25013 E AndroidRuntime:    at com.facebook.react.bridge.JavaModuleWrapper.invoke(JavaModuleWrapper.java:162)
01-05 01:12:10.564 24985 25013 E AndroidRuntime:    at com.facebook.react.bridge.queue.NativeRunnable.run(Native Method)
01-05 01:12:10.564 24985 25013 E AndroidRuntime:    at android.os.Handler.handleCallback(Handler.java:789)
01-05 01:12:10.564 24985 25013 E AndroidRuntime:    at android.os.Handler.dispatchMessage(Handler.java:98)
01-05 01:12:10.564 24985 25013 E AndroidRuntime:    at com.facebook.react.bridge.queue.MessageQueueThreadHandler.dispatchMessage(MessageQueueThreadHandler.java:31)
01-05 01:12:10.564 24985 25013 E AndroidRuntime:    at android.os.Looper.loop(Looper.java:164)
01-05 01:12:10.564 24985 25013 E AndroidRuntime:    at com.facebook.react.bridge.queue.MessageQueueThreadImpl$3.run(MessageQueueThreadImpl.java:194)
01-05 01:12:10.564 24985 25013 E AndroidRuntime:    at java.lang.Thread.run(Thread.java:764)
01-05 01:12:10.564 24985 25013 D AppTracker: App Event: crash
01-05 01:12:10.597 24985 24985 D AppTracker: App Event: stop
01-05 01:12:10.613 24985 24985 E DeviceManagerUtil: RunningAppProcessInfo is null
01-05 01:12:10.614 24985 24985 E DeviceManagerUtil: RunningAppProcessInfo is null
01-05 01:12:11.040 24985 24985 D ReactNative: ReactInstanceManager.detachViewFromInstance()

For cause number 2:

What follows is the error that appears in the logcat if I click on any note on the list of notes in the dropbox tab (after clean install):

--------- beginning of crash
01-05 01:51:17.006 28295 28323 E AndroidRuntime: FATAL EXCEPTION: mqt_native_modules
01-05 01:51:17.006 28295 28323 E AndroidRuntime: Process: io.boostnote, PID: 28295
01-05 01:51:17.006 28295 28323 E AndroidRuntime: java.lang.IllegalArgumentException: unexpected url: app_resource_noteinputsupporticons_iconhead
01-05 01:51:17.006 28295 28323 E AndroidRuntime:    at okhttp3.Request$Builder.url(Request.java:142)
01-05 01:51:17.006 28295 28323 E AndroidRuntime:    at com.facebook.react.modules.network.NetworkingModule.sendRequest(NetworkingModule.java:171)
01-05 01:51:17.006 28295 28323 E AndroidRuntime:    at java.lang.reflect.Method.invoke(Native Method)
01-05 01:51:17.006 28295 28323 E AndroidRuntime:    at com.facebook.react.bridge.JavaMethodWrapper.invoke(JavaMethodWrapper.java:374)
01-05 01:51:17.006 28295 28323 E AndroidRuntime:    at com.facebook.react.bridge.JavaModuleWrapper.invoke(JavaModuleWrapper.java:162)
01-05 01:51:17.006 28295 28323 E AndroidRuntime:    at com.facebook.react.bridge.queue.NativeRunnable.run(Native Method)
01-05 01:51:17.006 28295 28323 E AndroidRuntime:    at android.os.Handler.handleCallback(Handler.java:789)
01-05 01:51:17.006 28295 28323 E AndroidRuntime:    at android.os.Handler.dispatchMessage(Handler.java:98)
01-05 01:51:17.006 28295 28323 E AndroidRuntime:    at com.facebook.react.bridge.queue.MessageQueueThreadHandler.dispatchMessage(MessageQueueThreadHandler.java:31)
01-05 01:51:17.006 28295 28323 E AndroidRuntime:    at android.os.Looper.loop(Looper.java:164)
01-05 01:51:17.006 28295 28323 E AndroidRuntime:    at com.facebook.react.bridge.queue.MessageQueueThreadImpl$3.run(MessageQueueThreadImpl.java:194)
01-05 01:51:17.006 28295 28323 E AndroidRuntime:    at java.lang.Thread.run(Thread.java:764)
01-05 01:51:17.006 28295 28323 D AppTracker: App Event: crash
01-05 01:51:17.027 28295 28295 D AppTracker: App Event: stop
01-05 01:51:17.033 28295 28295 E DeviceManagerUtil: RunningAppProcessInfo is null
01-05 01:51:17.034 28295 28295 E DeviceManagerUtil: RunningAppProcessInfo is null
01-05 01:51:17.668 28295 28295 D ReactNative: ReactInstanceManager.detachViewFromInstance()

Note:

From what I can tell, both errors (1 and 2) are (almost) identical. I don't know any React, but is the view/activity that gets called when the 'new note' button is clicked the same as when a pre-existing note is clicked? Could it be there's an error somewhere within that view/activity or the process of calling it?

For cause number 3:

What follows is the error that appears in the logcat if I click on the 'dropbox' button after the error of cause number 2 has already happened:

--------- beginning of crash
01-05 01:59:11.799 29637 29662 E AndroidRuntime: FATAL EXCEPTION: mqt_native_modules
01-05 01:59:11.799 29637 29662 E AndroidRuntime: Process: io.boostnote, PID: 29637
01-05 01:59:11.799 29637 29662 E AndroidRuntime: com.facebook.react.uimanager.IllegalViewOperationException: Trying to set local data for view with unknown tag: 96
01-05 01:59:11.799 29637 29662 E AndroidRuntime:    at com.facebook.react.uimanager.UIImplementation.setViewLocalData(UIImplementation.java:246)
01-05 01:59:11.799 29637 29662 E AndroidRuntime:    at com.facebook.react.uimanager.UIManagerModule$3.runGuarded(UIManagerModule.java:348)
01-05 01:59:11.799 29637 29662 E AndroidRuntime:    at com.facebook.react.bridge.GuardedRunnable.run(GuardedRunnable.java:21)
01-05 01:59:11.799 29637 29662 E AndroidRuntime:    at android.os.Handler.handleCallback(Handler.java:789)
01-05 01:59:11.799 29637 29662 E AndroidRuntime:    at android.os.Handler.dispatchMessage(Handler.java:98)
01-05 01:59:11.799 29637 29662 E AndroidRuntime:    at com.facebook.react.bridge.queue.MessageQueueThreadHandler.dispatchMessage(MessageQueueThreadHandler.java:31)
01-05 01:59:11.799 29637 29662 E AndroidRuntime:    at android.os.Looper.loop(Looper.java:164)
01-05 01:59:11.799 29637 29662 E AndroidRuntime:    at com.facebook.react.bridge.queue.MessageQueueThreadImpl$3.run(MessageQueueThreadImpl.java:194)
01-05 01:59:11.799 29637 29662 E AndroidRuntime:    at java.lang.Thread.run(Thread.java:764)
01-05 01:59:11.799 29637 29662 D AppTracker: App Event: crash
01-05 01:59:11.809 29637 29637 I zygote  : Deoptimizing void com.facebook.react.uimanager.events.EventDispatcher.moveStagedEventsToDispatchQueue() due to JIT inline cache
01-05 01:59:11.816 29637 29637 I zygote  : Deoptimizing void com.facebook.react.uimanager.NativeViewHierarchyManager.updateProperties(int, com.facebook.react.uimanager.ReactStylesDiffMap) due to JIT inline cache
01-05 01:59:11.830 29637 29637 D AppTracker: App Event: stop
01-05 01:59:11.831 29637 29637 E DeviceManagerUtil: RunningAppProcessInfo is null
01-05 01:59:11.832 29637 29637 E DeviceManagerUtil: RunningAppProcessInfo is null
01-05 01:59:12.322 29637 29637 D ReactNative: ReactInstanceManager.detachViewFromInstance()

Attached are 2 files containing the full logcat output for errors 2 and 3: log2.txt log3.txt

These are serious errors because, as it is, the Android app is unusable due to the fact that we can neither create, nor see / edit our notes. And we can't sync as well. I hope I've helped and that your team can fix these errors. Good luck!

@kazup01 @kohei-takata @sosukesuzuki

ghost commented 6 years ago

I had the same problem.

Device: Xiaomi Redmi Note 4

Android: 7.0

ROM: MIUI 8.1.4

The app crashes when I try to create a note clicking on the float button.

Here's the report:

Report

RodrigoRosmaninho commented 6 years ago

Thanks for the update but at least in my device the problem I called number 3 in my comment above is still there.

I can't click on the Dropbox button after the first time I do it

hanelalo commented 6 years ago

I have the same problem.

Phone Version
vivo x9 android 7.0