Handoff.ServiceNow raise error ServiceNowHandoff->No ServiceNow authentication token available.

BotBuilderCommunity / botbuilder-community-dotnet

Part of the Bot Builder Community Project. Repository for extensions for the Bot Builder .NET SDK, including middleware, dialogs, recognizers and more.

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Handoff.ServiceNow raise error ServiceNowHandoff->No ServiceNow authentication token available. #458

Open vovanb opened 2 years ago

vovanb commented 2 years ago

Hello, I provisioned ServiceNow according to guide Unfortunately I got below error in plugin when testing from Composer: No ServiceNow authentication token available for this user below line return always null var tokenResponse = await userTokenClient.GetUserTokenAsync(turnContext.Activity.From.Id, _creds.ServiceNowAuthConnectionName, null, null, default(CancellationToken)); Please help to troubleshoot what is missing

PrajwalNaik07 commented 2 years ago

Hi, @vovanb even I am facing the same error. Could you please provide a solution for the following problem if you found any?

anandshenoy commented 1 year ago

@PrajwalNaik07 @vovanb I am facing the same issue when trying to connect to agent via bot framework. Did you find any solution for the above issue?