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BotBuilderCommunity / botbuilder-community-dotnet

Part of the Bot Builder Community Project. Repository for extensions for the Bot Builder .NET SDK, including middleware, dialogs, recognizers and more.
MIT License
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Handoff.ServiceNow raise error ServiceNowHandoff->No ServiceNow authentication token available. #487

Open PrajwalNaik07 opened 2 years ago

PrajwalNaik07 commented 2 years ago

Hi, I was trying to use the service-now instance for Agent-handoff as provided in the following documentation:- https://github.com/BotBuilderCommunity/botbuilder-community-dotnet/tree/develop/libraries/Bot.Builder.Community.Components.Handoff.ServiceNow

But when I am trying to chat with the bot it says "No ServiceNow authentication token available for this user".

Could you help me regarding the issue?

PrajwalNaik07 commented 2 years ago

I am using the composer package available in package manager for service now for the feature