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BottlecapDave / HomeAssistant-OctopusEnergy

Unofficial Home Assistant integration for interacting with Octopus Energy
https://bottlecapdave.github.io/HomeAssistant-OctopusEnergy/
MIT License
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No Export Data #1051

Open stefanwest1 opened 2 weeks ago

stefanwest1 commented 2 weeks ago

Describe the bug

For about a week now, I’ve had no export data. All entities under the export meter show as unavailable. They’re showing in the octopus app. I’m running 13.0.3, but issue was present on previous version also.

Reproduction steps

Have tried reconfiguring the addon

Expected behaviour

Export data

Tariff Code

Agile

Integration Version

13.0.3

Home Assistant Version

2024.10.4

Fresh Install?

Not specified

Home Assistant Logs

home-assistant_octopus_energy_2024-10-28T10-27-03.737Z.log

Confirmation

BottlecapDave commented 2 weeks ago

Hello and sorry that you're having issues. Looking at your logs, it looks like OE is only reporting a single import meter for your account which is why the integration is no longer providing export meter information. You'll need to contact them to get this fixed I'm afraid.