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BottlecapDave / HomeAssistant-OctopusEnergy

Unofficial Home Assistant integration for interacting with Octopus Energy
https://bottlecapdave.github.io/HomeAssistant-OctopusEnergy/
MIT License
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Integration works - but entities don't show information #72

Closed NunoMCMoreira closed 1 year ago

NunoMCMoreira commented 1 year ago

Hi, i'm noob on HA, but one of the most exciting features is take control and understand the energy in my home.

what happens, i did the integration, but on the end even after i add the entities in the dashboard, ( after 5 days ) i still with no information recoded, someone can help me with that ?

thanks

NunoMCMoreira commented 1 year ago

image

image

BottlecapDave commented 1 year ago

Sorry to hear you're having issues with the integration. Are you receiving anything in your Home Assistant logs relating to the integration?

andywilde16 commented 1 year ago

Hi, I am also a noob on HA and am getting the same issue and when I look in the logs I can see these errors, can anyone assist me

image

I am presuming this is reason why no data is being pulled into HA

Thanks

NunoMCMoreira commented 1 year ago

[cid:54ab41f5-e592-49d7-b3b0-138e63e9c5ca]

My one start showing something, but is continuous, is only once a day and some days was wrong 🙁 my smart meter is 1st gen so is a bit bad.

De: andywilde16 @.> Enviado: 19 de outubro de 2022 11:41 Para: BottlecapDave/HomeAssistant-OctopusEnergy @.> Cc: NunoMCMoreira @.>; Author @.> Assunto: Re: [BottlecapDave/HomeAssistant-OctopusEnergy] Integration works - but entities don't show information (Issue #72)

Hi, I am also a noob on HA and am getting the same issue and when I look in the logs I can see these errors, can anyone assist me

[image]https://user-images.githubusercontent.com/58079970/196669405-05a0ccff-ef92-4185-82c5-3fc906266995.png

I am presuming this is reason why no data is being pulled into HA

Thanks

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BottlecapDave commented 1 year ago

@NunoMCMoreira Do you see anything when using the normal dashboard/app, as the integration uses the same data? Also do you see anything in your home assistant logs relating to the integration?

@andywilde16 those logbook entries don't look familiar to me. Have you renamed your entities?

github-actions[bot] commented 1 year ago

This issue has become stale because it has been open for 30 days with no activity. If you still think it's an issue, please respond soon.

github-actions[bot] commented 1 year ago

This issue has been closed because it has been inactive for 14 days since being marked as stale. This is done to help keep on top of active issues. If you still think it's an issue, please respond to this issue