Sensors Missing - tariff code: E1R-AEVAR-1201-J

BottlecapDave / HomeAssistant-OctopusEnergy

Unofficial Home Assistant integration for interacting with Octopus Energy

https://bottlecapdave.github.io/HomeAssistant-OctopusEnergy/

MIT License

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Sensors Missing - tariff code: E1R-AEVAR-1201-J #90

Closed mbittorf closed 1 year ago

mbittorf commented 1 year ago

Describe the bug

I cannot see any of the expected octopus sensors after setting up

I have noted the following relevant entry in the log:

_2022-11-08 23:19:32.624 ERROR (MainThread) [custom_components.octopusenergy] Unexpected error fetching rates data: Unable to extract product code from tariff code: E1R-AEVAR-1201-J

The version of Home Assistant:

Home Assistant 2022.11.2
Supervisor 2022.10.2
Operating System 9.3
Frontend 20221108.0 - latest

mbittorf commented 1 year ago

I think this issue may have been due to me being on a tariff that was brought over when Octopus merged with Affect energy a few years ago. My tariff was previously shown in the Octopus portal as "Affect Tariff". I spoke to octopus support today who moved me onto a Octopus tariff and the plugin started working as if by magic.

BottlecapDave commented 1 year ago

The tariff looks like it's the wrong format. But as they've fixed it for you, I'll now close this issue.