Unable to query smart meter telemetry data

[holdestmade]

Describe the bug

Getting this warning in my log a 13-15 times an hour

Reproduction steps

na

Expected behaviour

na

Tariff Code

E-1R-FLUX-IMPORT-23-02-14-M

Integration Version

11.2.0

Home Assistant Version

2024.6.3

Fresh Install?

Not specified

Home Assistant Logs

2024-06-25 16:23:33.487 WARNING (MainThread) [custom_components.octopus_energy.api_client] Errors in request (https://api.octopus.energy/v1/graphql/): [{'message': 'Unable to query smart meter telemetry data.', 'locations': [{'line': 2, 'column': 2}], 'path': ['smartMeterTelemetry'], 'extensions': {'errorType': 'SERVICE_AVAILABILITY', 'errorCode': 'KT-GB-4039', 'errorDescription': ''}}]

Confirmation

• [X] I confirm that I cannot find my solution within the documentation
• [X] I confirm that I cannot find my solution within the FAQ

[psfshr]

Probably looking like an Octopus issue. I'm seeing the same, plus also a set of "502 Bad Gateway" errors and other timeouts. I've been seeing long timeouts intermittently since the 19th, but it's really got worse in the last 36 hours.

(Graph is basically showing latency to retrieve "current_demand" based on "data_last_retrieved" attribute)

[BottlecapDave]

Yeah I'm afraid that issue (and any status above 500) that comes from the OE API is out of my control. I raise a warning so that people can see why they're data might not be updating.