Current Accumulative Cost Electricity not updating since June 16th

[sbonera]

Describe the bug

Checking my energy dashboard I saw the grid total kwh but the cost is 0.00 . Have gone through history log and Current Accumulative Cost Electricity has kept the same value of £1.16 and this was last updated on the 16th June.

Reproduction steps

Log into Energy dashboard and view Grid Cost which is £.0.00 checked the configured is set as per energy dashboard setup here checked integration and reloaded.

Expected behaviour

The current accumlative cost electricity should be updating daily.

Tariff Code

22J0109863

Integration Version

11.2.1 and previous versions

Home Assistant Version

2024.6.3

Fresh Install?

Not specified

Home Assistant Logs

Will Provide if needed

Confirmation

• [X] I confirm that I cannot find my solution within the documentation
• [X] I confirm that I cannot find my solution within the FAQ

[BottlecapDave]

Hello and sorry that you're seeing this issue.

For the cost sensor, what does the data_last_retrieved and last_evaluated attributes state? Are they stuck at 16/6/2024? Do you have any errors in your logs relating to the integration? If you reload the integration, does it start coming through again?

[sbonera]

Yes checked those attributes and both still on the 16th June. I have just reloaded the integration and will check the sensor. Nothing that I can see in the logs. current_accumulative_consumption is also stuck, but I use my inverter for that info so maybe why I did not notice

[github-actions[bot]]

This issue has become stale because it has been open for 30 days with no activity. If you still think it's an issue, please respond soon.

[tonyrsutton]

I am seeing the same issue for both Gas & Electricity for current_accumulative_consumption - it's coming back as "The state of these configured entities are currently not available: sensor.octopus_energy_electricity_xxxxxxxxxx_xxxxxxxxxxxxx_current_accumulative_consumption (unknown)"

[eximo84]

I'm too seeing this issue.

sensor.octopus_energy_electricity_xxx_current_consumption showing 0. Last time I had data was 16th August.

Octopus dashboard shows fine. I have a home mini device.

[BottlecapDave]

I am seeing the same issue for both Gas & Electricity for current_accumulative_consumption - it's coming back as "The state of these configured entities are currently not available: sensor.octopus_energy_electricity_xxxxxxxxxx_xxxxxxxxxxxxx_current_accumulative_consumption (unknown)"

@tonyrsutton If the entities are no longer available, this indicates your account is no longer reporting that you have an Octopus Mini. If this is the case, you might need to contact OE to get this resolved. Could you please follow these instructions to download your diagnostics and report them here?

I'm too seeing this issue. sensor.octopus_energy_electricity_xxx_current_consumption showing 0. Last time I had data was 16th August. Octopus dashboard shows fine. I have a home mini device.

@eximo84 do you have any errors or warnings in your logs? I assume regarding the last time you saw data, you're getting this information from the data_last_retrieved attribute as well? I assume you don't see any data in the history of this sensor either? As the non accumulative version of the sensor is the delta value between updates so can report as zero. Is the accumulative version working fine?

[sbonera]

I get feeling its related to mini tooI spoke with octopus and they sent me a new octopus mini after troubleshooting I assume once the new one is in and my account is updated , the integration will pull the new mini?

[eximo84]

I'm too seeing this issue. sensor.octopus_energy_electricity_xxx_current_consumption showing 0. Last time I had data was 16th August. Octopus dashboard shows fine. I have a home mini device.

@eximo84 do you have any errors or warnings in your logs? I assume regarding the last time you saw data, you're getting this information from the data_last_retrieved attribute as well? I assume you don't see any data in the history of this sensor either? As the non accumulative version of the sensor is the delta value between updates so can report as zero. Is the accumulative version working fine?

argh, just come to look at this and its all working again. Maybe something octopus side :/. Ill keep an eye on things though, thanks for the reply.

[jbarrett-fmad]

@BottlecapDave Hi Dave, Unfortunately I am also seeing the same thing, no updates to usage in kwh or £ since 22nd. I have the following in the logs, which would indicate a problem retrieving the data, rather than an issue with the integration:

logger: homeassistant.helpers.entity
Source: helpers/entity.py:1270
First occurred: 9:01:38 AM (2 occurrences)
Last logged: 9:01:38 AM

Update of sensor.octopus_energy_electricity_xxxxxxxxxx_xxxxxxxxxx_export_previous_accumulative_consumption is taking over 10 seconds
Update of sensor.octopus_energy_gas_xxxxxxxxxx_xxxxxxxxxx_previous_accumulative_consumption_m3 is taking over 10 seconds

I am getting other metrics on time though, like price changes, so I don't think it's a configuration issue. Any advice on next steps would be greatly appreciated.

Thanks, James

[BottlecapDave]

@jbarrett-fmad are you having issues with the current accumulative sensor (which is what this ticket is about) or the previous consumption sensors (which is what your logs are referring to?) The warnings are a bi-produxt of the OE APIs sometimes taking a while to respond, but don't indicate a failure.

[jbarrett-fmad]

You're right, I hadn't spotted that. Would you prefer I open a new Issue? Agreed re the log entries, but I'm not getting anything more granular, yet metrics are not updating since 22/08. I think it's more likely to be an Octopus issue, but I'd rather have more info before I call them.

[BottlecapDave]

So which sensors are you having issues with?

[jbarrett-fmad]

Hi Dave, The metrics seem to have started updating again, so I have to presume it was an API issue. Thanks anyway. James

[jbarrett-fmad]

Hi Dave. It was all of the previous accumulated metrics, but data has started to flow again, so must have been at Octopus' end. Thanks for the reply though, and the awesome integration.

[BottlecapDave]

Thanks for getting back to me. You might have been hit by https://github.com/BottlecapDave/HomeAssistant-OctopusEnergy/discussions/984