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Bouncyrock / TaleSpire-Beta-Public-Issue-Tracker

Issue tracker for the TaleSpire Beta
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Switched to a new PC and now I am unable to access my campaigns #1020

Closed miguelriospr closed 2 years ago

miguelriospr commented 3 years ago

I upgraded to a new PC and now when I run Talespire and try to get into my campaign none of the maps will load for me. I get an error with the following ID: 94E9020C-0B3D-4290-9905-362C12B2B1D0 and I get sent to the void. My players can still access the maps fine. I was able to create a new campaign but after building a new map, if I try to close Talespire it just crashes with no error code or anything and it will not save any changes I made to the map.

To Reproduce It happens every time in my new PC. If I use a different PC everything works as intended.

Additional context my new pc: CUK OMEN 30L Gaming Desktop (AMD Ryzen 5, 32GB RAM, 1TB NVMe SSD + 2TB HDD, NVIDIA GeForce RTX 3070 8GB

miguelriospr commented 3 years ago

image Tried it a few more times and got a different error code but same issue.

baggers-br commented 3 years ago

Hi @miguelriospr, really sorry to hear about this. It's very odd as we work across multiple machines without this issue.

Looking up the error it states that it's related to a missing dll. How are you installing TaleSpire on these additional machines? Are you using Steam, or copying the files manually?

miguelriospr commented 3 years ago

I used Steam. Somehow a few days after I posted the error it just started working again. I am assuming maybe a windows update installed the missing dll, I don't know. My apologies for not going back and closing out the ticket.

On Tue, Aug 17, 2021 at 10:05 AM Baggers @.***> wrote:

Hi @miguelriospr https://github.com/miguelriospr, really sorry to hear about this. It's very odd as we work across multiple machines without this issue.

Looking up the error it states that it's related to a missing dll. How are you installing TaleSpire on these additional machines? Are you using Steam, or copying the files manually?

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baggers-br commented 2 years ago

No worries at all, as you can see you have much better response times that I did 😬 Hope this finds you well.