The Branch Android SDK for deep linking and attribution. Branch helps mobile apps grow with deep links / deeplinks that power paid acquisition and re-engagement campaigns, referral programs, content sharing, deep linked emails, smart banners, custom user onboarding, and more.
some of our users say they always can't share. When they share the content from app, our app will call generateShortUrl method, but the BranchError in onLinkCreate method is not null, its code is -113, means ERR_BRANCH_NO_CONNECTIVITY. However, checked their net and speed is ok.
Steps to reproduce
can't reproduce this issue on my side, all reports from our users.
Expected behavior
don't return -113 and generate link successful when user's net and speed is ok
Describe the bug
some of our users say they always can't share. When they share the content from app, our app will call generateShortUrl method, but the BranchError in onLinkCreate method is not null, its code is -113, means ERR_BRANCH_NO_CONNECTIVITY. However, checked their net and speed is ok.
Steps to reproduce
can't reproduce this issue on my side, all reports from our users.
Expected behavior
don't return -113 and generate link successful when user's net and speed is ok
SDK Version
5.3.0 & 5.12.0
Make and Model
sm-a245f & samsung a24
OS
unknown
Additional Information/Context
No response