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BranchMetrics / unity-branch-deep-linking-attribution

The Branch Unity SDK for deep linking and attribution. Branch helps mobile apps grow with deep links / deeplinks that power paid acquisition and re-engagement campaigns, referral programs, content sharing, deep linked emails, smart banners, custom user onboarding, and more.
https://docs.branch.io/apps/unity/
MIT License
118 stars 25 forks source link

Deepview redirects to default / desktop location instead of app on new iPadOS Beta #157

Closed NumaNumaNuma closed 1 year ago

NumaNumaNuma commented 5 years ago

Clicking a branch link doesn't take you to the iOS app if the device is running iPadOS, it just takes you to the fallback location (desktop in our case). It works fine on all iOS 13 versions.

Am I missing something or is iPadOS not supported yet?

Thanks

NumaNumaNuma commented 5 years ago

updating to new iOS beta seems to have fixed it

NumaNumaNuma commented 4 years ago

Hi, it looks like this is still happening on an iPad running iPadOS. If the url scheme / universal link works, you're taken to the app, all good. If you're taken to a deepview, you will be redirected to the desktop url.

Is iPadOS treated as a desktop platform and not standard iOS? Thanks

echo-branch commented 4 years ago

Could you open a new ticket for this? I'll open an internal ticket to check on this. iPadOS should not be treated as a desktop, however it self reports as a desktop so there could be an issue server side determining what device type it is.

Also are you able to provide OS version, browser version and possibly a sample link?

NumaNumaNuma commented 4 years ago

Sorry for the delay. OS is IpadOS 13.1.1 Browser is Safari, not sure how to get the version number on an iPad.

I have a link ready, is there a way I can send it to you privately?

echo-branch commented 4 years ago

@NumaNumaNuma Thanks for the info. You can send the link to echo@branch.io I'm hoping to devote time to this early in the next sprint.

NumaNumaNuma commented 4 years ago

Great, I sent you an email with the link 👍

NumaNumaNuma commented 4 years ago

Hi @echo-branch, Just checking in. Have you been able to reproduce / confirm the problem? Or is it something I'm doing wrong? I'd love to know if I should keep digging or just wait for a fix :) Thanks

PreludeAndFugue commented 4 years ago

I have the same problem on an iPad with iPadOS 13.4.1.

When I tap a branch link it redirects to the "text-me-the-app page", which is the default redirect for the Desktop.

echo-branch commented 4 years ago

@PreludeAndFugue

Just to update here. There's an issue with us misidentifying iOS 13 iPads that have the "request desktop site" setting in Safari changed. There's a ticket to fix this in the current sprint, though it's taking longer than expected.

You may be able to work around it by defaulting to the iPad version of the site on failure to identify, but that might not work if you have a desktop site too.

NumaNumaNuma commented 4 years ago

Hi @echo-branch, any news? 😁

rupam-ghosh commented 4 years ago

@echo-branch Please update on your progress in this issue, Even I am facing the same issue.

rupam-ghosh commented 4 years ago

@NumaNumaNuma why have you closed this issue? Is it resolved for you ?

NumaNumaNuma commented 4 years ago

I closed it in 2019 when I thought it worked, turns out it was still broken. I'll re-open!

rupam-ghosh commented 4 years ago

@echo-branch please confirm when this issue will be picked up by your team.

NumaNumaNuma commented 3 years ago

@echo-branch any news on this? 😅

echo-branch commented 3 years ago

Hey sorry for not responding earlier, I missed the ping since you reopened the issue. The original backend ticket is marked fixed, but I'll follow up with team.

echo-branch commented 3 years ago

I reopened a ticket for the backend team.

NumaNumaNuma commented 3 years ago

@echo-branch Friendly check-in. Any updates?

echo-branch commented 3 years ago

Hey. So we confirmed that the original fix wasn't completed properly. The server team has been completely devoted to iOS 14.5 work, so they haven't gotten it yet. I am hoping it makes it into the next sprint now that iOS 14.5 is out.

mnifakram commented 3 years ago

Any updates on this? Is it on the map?

klim-branch commented 2 years ago

Hey team!

Apparently, this IPadOS issue was affecting the entire Branch SDK, since Apple announced that IPad is now a desktop from IOS 13 ( IPadOS 13) Now on our Branch Dashboard, you can set up the IpadOS deep linking there.

Please have a look at the attached image :) https://flic.kr/p/2n7qFMS