BranchMetrics / unity-branch-deep-linking-attribution

The Branch Unity SDK for deep linking and attribution. Branch helps mobile apps grow with deep links / deeplinks that power paid acquisition and re-engagement campaigns, referral programs, content sharing, deep linked emails, smart banners, custom user onboarding, and more.
https://docs.branch.io/apps/unity/
MIT License
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Trouble initializing Branch. Task exceeded timeout. #220

Open cihadturhan opened 3 months ago

cihadturhan commented 3 months ago

Describe the bug

I see some error reports from user devices.

{"callbackId":"BranchCallbackId1","params":{"universalObject":{},"linkProperties":{}},"error":"Trouble initializing Branch.   Task exceeded timeout."}

[07/23/2024 03:57:36] <Error>: Error : Trouble initializing Branch.   Task exceeded timeout.

I have no idea what does it mean? Does that mean network request timeout?

Steps to reproduce

n/a

Expected behavior

This error shouldn't be raised

SDK Version

2.0.0

Unity Version

2022.3.22f1

Make and Model

TECNO TECNO CI8n

OS

Android 11

Additional Information/Context

Full details

_compressed
0
_delete_reason
null
_delete_reason_audit
null
_deleted
0
_missing_symbol
0
_mod_faulting_tid
null
_request.submission_token
03feac5f16362c8d2a8d2e9a6c227b41b82e53d5dd14ca77cd0bd1a7a14c9c76
_request.truncated
null
_rxid
0b000000-c61b-4e0c-0000-000000000000
_tx
b
api.compatibility
.NET Standard 2.0
application
Beat Bounce
application.background
True
application.company.name
CreativeTechnology
application.data_path
/data/app/~~cmzHv8vyxBi_4QTb-oW62w==/com.creativetechnology.beatbounce-Xrup5T_6QM0eSQcMf2u6Gg==/split_UnityDataAssetPack.apk
application.debug
False
application.editor
False
application.focused
True
application.id
com.creativetechnology.beatbounce
application.installer.name
com.android.vending
application.internet_reachability
ReachableViaLocalAreaNetwork
application.mobile
True
application.package
com.creativetechnology.beatbounce
application.playing
True
application.sandboxType
Sandboxed
application.session
09e4df72-9cec-4ba8-9c96-b2ff7ca16d57
application.system.language
Russian
application.temporary_cache
/storage/emulated/0/Android/data/com.creativetechnology.beatbounce/cache
application.unity.version
2022.3.22f1
application.url
application.version
1.7.4
audio.supported
True
backtrace.agent
backtrace-unity
backtrace.version
3.8.7
battery.level
92
battery.status
Discharging
classifiers
NullReferenceException
cpu.arch
null
cpu.boottime
113,346,114
cpu.brand
ARM64 FP ASIMD AES
cpu.context
0
cpu.count
8
cpu.frequency
2050
cpu.idle
0
cpu.iowait
0
cpu.irq
0
cpu.kernel
0
cpu.nice
0
cpu.process.blocked
0
cpu.process.count
0
cpu.process.running
0
cpu.softirq
0
cpu.user
0
descriptor.count
512
device.brand
TECNO
device.machine
TECNO TECNO CI8n
device.manufacturer
TECNO
device.model
TECNO TECNO CI8n
device.product
CI8n-RU
device.sdk
33
device.type
Handheld
error.message
NullReferenceException: Object reference not set to an instance of an object.
error.type
Unhandled exception
fault.address
0
fault.thread
1
fingerprint
cf806cb9081f857dcf9f21fb4dd6e96404315c7a3d2bf543b930be2fc2bf74c8
gc.heap.total
0
gc.heap.used
208,355,328B
graphic.driver.version
Vulkan 1.1.0 [0x08001000]
graphic.id
-1869414384
graphic.memory
7713
graphic.multithreaded
True
graphic.name
Mali-G57 MC2
graphic.shader
50
graphic.topUv
True
graphic.type
Vulkan
graphic.vendor
ARM
graphic.vendor.id
5045
guid
97ba25ae-c343-895d-e136-4ffc3c0fe774
hostname
localhost
id
b
lang.name
csharp
lang.version
IL2CPP
mono.heap
220090368
mono.used
208355328
object.size
17,109B
process.age
1,824
process.thread.count
0
scene.active
UserLevelEditor
scene.buildIndex
2
scene.count
1
scene.count.build
4
scene.handle
-1878
scene.isDirty
False
scene.isLoaded
True
scene.name
UserLevelEditor
scene.path
Assets/_Project/Scenes/UserLevelEditor.unity
sched.cs.involuntary
1,670
sched.cs.voluntary
12,921
scripting.backend
IL2CPP
state
S (sleeping)
system.memory.active
2,974,176KB
system.memory.buffers
3,172KB
system.memory.cached
2,593,296KB
system.memory.dirty
1,544KB
system.memory.free
312,756KB
system.memory.inactive
2,082,064KB
system.memory.reserved
239902720
system.memory.slab
407,908KB
system.memory.swap.cached
15,064KB
system.memory.swap.free
2,799,628KB
system.memory.swap.total
4,344,916KB
system.memory.temp
4194304
system.memory.total
7,931,988KB
system.memory.unused
131404410
system.memory.vmalloc.chunk
0
system.memory.vmalloc.total
263,061,440KB
system.memory.vmalloc.used
197,976KB
system.memory.writeback
0
timestamp
2024-07-23 07:27 am
timestamp.processed
2024-07-23 07:27 am
timestamp.received
2024-07-23 07:27 am
uname.family
Other
uname.fullname
4.19.191.33885
uname.machine
null
uname.release
null
uname.sysname
Android
uname.version
13
vm.data
1716252
vm.data.size
0
vm.exe
12
vm.locked.size
0
vm.pte.size
4,128KB
vm.rss.peak
942,240KB
vm.rss.size
852,336KB
vm.shared.size
432,576KB
vm.shdpnd
0000000000000000
vm.sigpnd
0000000000000000
vm.stack.size
8,448KB
vm.swap.size
27,292KB
vm.threads
176
vm.vma.peak
45,759,828KB
vm.vma.size
38,884,636KB