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BranchMetrics / web-branch-deep-linking-attribution

The Branch Web SDK for deep linking and attribution. Once initialized, the Branch Web SDK allows you to create and share links with a banner (web only), over SMS, or your own methods by generating deep links. It also offers event tracking, access to referrals, and management of credits.
https://help.branch.io/developers-hub/docs/web-sdk-overview
MIT License
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experiments that require multiple visits does not work on IOS devices #902

Closed electather closed 11 months ago

electather commented 1 year ago

Describe the bug

all of our experiments that require tracking users across visits ( eg. >2 visits ) does not work with the SDK. after looking into the responses, I noticed browser_fingerprint_id keeps changing on IOS devices, but not on Android devices.

Steps to reproduce

  1. set device to any IOS (eg. iphone 12)
  2. refresh
  3. browser_fingerprint_id has changed

Expected Behavior

browser_fingerprint_id should stay consistent across visits

Additional Information/Context

No response

SDK version used (window.branch.sdk)

2.74.0

Environment

Chrome 113

JagadeeshKaricherla-branch commented 1 year ago

not able to reproduce this. Can try clearing the application storage before switching the user agent/ device

electather commented 1 year ago

we're using branch live on what3words.com I attached a video trying to reproduce the problem. clearing the storage has no effect.

https://github.com/BranchMetrics/web-branch-deep-linking-attribution/assets/33129195/0bd93045-32ee-4b8e-a7ba-f5b1572bb787