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BrightcoveOS / SharePoint-Connector

Brightcove Connector for SharePoint 2016 and SharePoint 2013
Apache License 2.0
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[Sharepoint] Can't config the connect app after installed it - BC-64888 #7

Open cjacobop opened 1 month ago

cjacobop commented 1 month ago

Hi Team,

McKinsey is trying to set up the BC Video Connect to Sharepoint. After they installed it, they were able to add it and it appeared in their site connection. However after the app was added, and they clicked on the Brightcove Video Connector item in the Site Contents List, they got the error message as shown below.

Screenshot 2024-05-29 at 14 57 59

Would you help me point out what mistakes they might make? I have attached their worksheet. They mentioned that the app has no component, and they believe that they are using Sharepoint online and our connector doesn’t support their Sharepoint.

Screenshot 2024-05-29 at 14 58 40

Customer: McKinsey & Company Support Package: Platinum Support Sharepoint: SR|16.0.0.24824

Please let me know if you need any additional info.

Many Thanks!

cjacobop commented 1 month ago

BrightcoveConnectforSharePointSupportWorksheet.docx

Oceanswave commented 2 weeks ago

This isn't a SharePoint connector related issue, but rather an issue with the SharePoint Online configuration with apps.

Please follow the instructions in the error message https://aka.ms/redirectUriMismatchError to learn more to how to fix this.

cjacobop commented 2 weeks ago

thanks Sean !