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Brismuth-Apps-LLC / bulk-texter-lite

A chrome extension to automate bulk texting via Google Voice.
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Messages not reaching recipients #238

Closed SJMaye closed 8 months ago

SJMaye commented 8 months ago

Did the issue suddenly begin happening, or is this your first time using Bulk Texter Lite? I have been using Bulk Texter Lite for about 6 months without issue. Last month I went to send a batch of texts, but could not. It appeared I had to update Bulk Texter Lite. I did and thought everything was fine. I tested by sending messages to myself. Worked fine.

Describe the bug I sent a batch of 38 messages and normally get a response rate of about 50%. This time it was more like 3%. I checked Google Voice to confirm the messages were sent. According to GV they were. When comparing notes with recipients many did not get the text messages. I have never had this problem before updating Bulk Texter Lite.

Screenshots

SJMaye commented 8 months ago

I forgot to add around this same time I did a manual installation of BTL on the Brave browser.

brismuth commented 8 months ago

Hi @SJMaye, what you're describing sounds like it would be an issue on the Google Voice side. Bulk Texter Lite doesn't have any special access to Google Voice, it just sends messages via their web interface as if you were doing it yourself manually, and if Google Voice says the text was sent, Bulk Texter Lite accepts that as having been sent.

It's possible that Google silently blocked some of your messages behind the scenes, if your text content was flagged by their spam detection algorithms or something like that. If that's the case, then reviewing our recommended best practices may prove useful: https://www.bulktexterpro.com/docs/faq/#what-are-the-recommended-best-practices-for-using-bulk-texter-pro