Closed kdotson3263k closed 5 years ago
I am not seeing anything but the CommPilot logs in Elasticsearch.
I put back the old config and it appears that the apache logs are still not indexing even though both log sender and receiver are working properly.
Any suggestions on how to troubleshoot?
Closing, looks like my elasticsearch index was corrupted.
See this in the logs after updating "XSP_channel.props" with non-standard log file name and location for the CommPilot and restarting service:
2019-02-19_19:58:03.096 [Thread-29] INFO com.broadsoft.zipsender.TailerRunner - Tailrunner for file: null generated an exception 2019-02-19_19:58:03.097 [TailRunner => WSLog] INFO com.broadsoft.zipsender.TailerRunner - File => WSLog2019.02.19-19.53.49.txt processed <2771> logs and processed <132215> lines. 2019-02-19_19:58:03.097 [TailRunner => WSLog] INFO com.broadsoft.zipsender.TailerRunner - Starting file => WSLog2019.02.19-19.54.14.txt 2019-02-19_19:58:03.098 [TailRunner => WSLog] INFO com.broadsoft.zipsender.TailerRunner - Creating new Tailer for WSLog2019.02.19-19.54.14.txt 2019-02-19_19:58:03.100 [Thread-29] INFO com.broadsoft.zipsender.TailerRunner - Exception from Tailer thread. Needs investigation. java.lang.NullPointerException: null at com.broadsoft.zipsender.LogParserBase.delivers(LogParserBase.java:173) at com.broadsoft.zipsender.LogParserBase.deliver(LogParserBase.java:112) at com.broadsoft.zipsender.TailerRunner$LogTailerListener.handle(TailerRunner.java:543) at com.broadsoft.zipsender.Tailer.readLines(Tailer.java:619) at com.broadsoft.zipsender.Tailer.run(Tailer.java:526) at java.lang.Thread.run(Thread.java:722)
[root@wdv-ews09 bwlogsender]# cat XSP_channel.props channelfile:XsiActions:/var/broadworks/logs/xsp:XsiActions::dailyallserver channelfile:XsiEvents:/var/broadworks/logs/xsp:XsiEvents::dailyallserver channelfile:dmsDebug:/var/broadworks/logs/xsp:dmsDebugLog::dailyallserver channelfile:NPS:/var/broadworks/logs/xsp:NPS::dailyallserver channelfile:OciOverSoap:/var/broadworks/logs/xsp:OciOverSoapLog::dailyallserver channelfile:CommPilot:/var/broadworks/logs/webserver:WSLog::dailyallserver channelfile:OCIFiles:/var/broadworks/logs/xsp:OCIFilesLog::dailyallserver channelfile:Apache:/var/broadworks/logs/apache:access_log::dailyallserver channelfile:UserLocation:/var/broadworks/logs/xsp:UserLocation::dailyallserver channelfile:SIPLocation:/var/broadworks/logs/siplocation:SIPLocation::dailyallserver
Platform Channels
channelfile:SWManager:/var/broadworks/logs/swmanager:swmanagerActivities::dailyallserver channelfile:ConfigAgent:/var/broadworks/logs/config:configd2::dailyallserver channelfile:LicenseManager:/var/broadworks/logs/lmd:lmLog::dailyallserver channelfile:SNMP:/var/broadworks/logs/snmp:snmp::dailyallserver