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The official Waterfox 💧 source code repository
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Hulu Error Code 5005 #841

Closed Pohlio1 closed 3 years ago

Pohlio1 commented 5 years ago

Hulu will not stream on version 56.2.6

Hulu will load the main screen like normal, but once I click on a tv show or movie it starts to load then shows a screen with "Error Code: 5005"

I am able to stream the exact same shows on other browsers like chrome and edge on the same internet and pc, so it seems to be a browser issue. error code 5005

Ibuprophen commented 5 years ago

I've seen something online regarding this specific issue when I used to use Hulu a while ago. I had copied some information and here's what I have.

"Hulu Live Error Code 5005 issues are caused by misconfigured system files. This usually happens when the computer's registry system overloads with to much data, or when certain system files become missing or broken."

I can't remember where I had gotten it from but, I hope that it's helpful somehow.

Good Luck!

~Ibuprophen

grahamperrin commented 5 years ago

I don't know about code 5005, but re: https://redd.it/aex1ez and https://redd.it/af1m1j a known issue can affect streaming services that use DRM.

Commissar0617 commented 5 years ago

im having the same issue. chrome works fine

grahamperrin commented 5 years ago

OK, I might take a look later with a platform that is supported by Widevine. I'm not a Hulu user, which might be a showstopper, so if someone else can get information from (maybe) the web console it'll help.

ArthurSCD commented 5 years ago

This is in the console - image

MrAlex94 commented 5 years ago

I've found the issue, it appears the DRM module isn't accepting the new key exchange happening, so working on updating it to try and get it to work. Also affects other HTML5 DRM websites.

On Fri, 18 Jan 2019 at 06:17, Arthur notifications@github.com wrote:

This is in the console - [image: image] https://user-images.githubusercontent.com/13160340/51368795-7a50da80-1ab6-11e9-9ef3-7882ed90b276.png

— You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub https://github.com/MrAlex94/Waterfox/issues/841#issuecomment-455439683, or mute the thread https://github.com/notifications/unsubscribe-auth/AEgoWIX7M2R2kA20-LpLoEUOYN3beAgLks5vEWcVgaJpZM4aAEhA .

grahamperrin commented 5 years ago

Noted with thanks:

Pohlio1 commented 5 years ago

I've found the issue, it appears the DRM module isn't accepting the new key exchange happening, so working on updating it to try and get it to work. Also affects other HTML5 DRM websites. On Fri, 18 Jan 2019 at 06:17, Arthur @.***> wrote: This is in the console - [image: image] https://user-images.githubusercontent.com/13160340/51368795-7a50da80-1ab6-11e9-9ef3-7882ed90b276.png — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub <#841 (comment)>, or mute the thread https://github.com/notifications/unsubscribe-auth/AEgoWIX7M2R2kA20-LpLoEUOYN3beAgLks5vEWcVgaJpZM4aAEhA .

Thank you so much for fixing this! This is the best web browser I have ever used, and it almost killed me having to open Microsoft Edge to watch hulu.

grahamperrin commented 5 years ago

Thanks for the follow up 👍

If you like, close the issue.

Ibuprophen commented 5 years ago

@laura1365, This doesn't do anything regarding the DRM of the Browser itself. It provides very little information regarding the error and even less about any resolutions (primarily to call for support).

Thanks anyways. :-)

~Ibuprophen

grahamperrin commented 5 years ago

Is this issue reproducible with Waterfox Classic 56.2.14 or Waterfox Current 68.0b1 (20190908151900)?