Users in the BIGRR system, such as onsite staff and partners, are currently unable to use the same email and phone number to register as vendor users. This limitation affects many of our onsite staff who also serve as vendors, disrupting operational workflows.
Problem:
The system does not allow users to register the same email and phone number across multiple roles (e.g., onsite staff and vendor).
This restriction creates inefficiencies, as users who need to perform dual roles must rely on different contact details or face registration failures, leading to operational delays.
Solution:
Modify the BIGRR system to allow users to register as vendors using the same email and phone number already associated with their other roles.
The system update will include changes to the database structure and user registration logic to support multi-role assignments while maintaining distinct role functionalities.
User can quickly change mode of view from property partner and vendor user
Measurement Metrics:
Functionality of inputting existing email and phone number for new vendor registration (target: 100% success rate).
SLA
No errors in inputting existing email and phone number for new vendor registration: The updated system should ensure that users can register as a vendor without encountering any issues related to duplicate email or phone number use.
Description:
Users in the BIGRR system, such as onsite staff and partners, are currently unable to use the same email and phone number to register as vendor users. This limitation affects many of our onsite staff who also serve as vendors, disrupting operational workflows.
Problem:
Solution:
Measurement Metrics:
SLA