Open kllittle opened 5 years ago
While trying to create a vendor again, I noticed in the error message that there was a reference to fiscal year cycle. Vendors are not limited to a specific cycle such as calendar, fiscal, or one time purchase. I hope this helps.
Still having troubles creating a vendor. Got this error:
After this was dismissed, tried saving again, and got this;
The new vendor showed up in the vendor list. I could click on it and then edit.
But...I don't think it is actually there. I could add a license and link it to the vendor, but cannot connect it to a product or do anything else with the new vendor from the library or vendor side of things.
On a plus, it took less than 10 minutes to create a cycle.
Still can't export reports, though.
Creating a vendor: Katrina, are you receiving the same two error message Jenny posted?
Reports: It's likely the issues you're seeing with generating reports are related to the email issue. Once that's resolved we'll retest the reports.
Estimate and invoices: also related to the email issue
With the recent fix for the cycle creation, I think it's worth retesting a few issues from this ticket to see if they were resolved with the cycle fix such as:
Creating a new cycle Creating a new vendor in the cycle Banner feeds, estimates/invoices, and reports though I think are related to the email, which still has a configuration issue.
Updates after the known bug fix: 1) new FY20 cycle creation - this took at least 3 hours. At the 3 hour mark the new cycle was 75% complete. It finished sometime between 3 hours and 8 hours.
2) creating a new vendor: When creating a new vendor I received the following error message when I tried to save it:
{"error":"Could not create database cycle-calendar-year-2019-0add3664-187f-4c27-9d60-941fde1164f9 statusCode=500","message":null,"originalError":{"error":"Could not create database cycle-calendar-year-2019-0add3664-187f-4c27-9d60-941fde1164f9 statusCode=500"},"statusCode":500}
Then when I tried again to save the vendor I received the message
Your changes could not be saved because of a conflict. Please reload the page and try again.
After cancelling that and reentering the vendor data I received the following error message
{"error":"Could not create database cycle-sfx-maintenance-2019-31f30b80-0665-407d-92c2-c36b6b3bc048 statusCode=412","message":null,"originalError":{"error":"Could not create database cycle-sfx-maintenance-2019-31f30b80-0665-407d-92c2-c36b6b3bc048 statusCode=412"},"statusCode":500}
The various times I tried to set up Bloomsbury as a new vendor and received error messages has now resulted in Bloomsbury being listed four times in all of the dropdowns.
Transferred to JIRA as CS-8 and CS-9 and CS-10
Creating a New Cycle - FY20 took approximate 4 hours to complete. Create Vendor - Received two different error messages Create Invoices - No Banner feed is created Reports - Unable to generate any reports Estimates & Invoices - Where are they going when you hit send?