English: Advanced
Location: New York, New York, United States
Full time - Full remote
About the company
Bidease is a fully transparent demand side platform for mobile marketers. Our risk-free programmatic performance deals help the world’s biggest brands achieve their advertising goals. Using a combination of proprietary programmatic advertising technology, machine learning, and first party data, we optimize campaigns across all major mobile formats for desired post-install behaviors at no risk to our clients’ bottom line.
Looking for an experienced Customer Success Manager, based in New York. As Customer Success Manager, you will grow revenue and drive adoption of their platform through strategic account management and relationship building. You will be responsible for growing current revenue alongside the sales team by communicating and working with clients to identify and meet their business objectives and ensure success as they adopt a new platform. From training them on DSP strategy, and optimization to strengthening client relationships, you’ll become an integral part of your clients' digital strategy.
Job Requirements
Collaborating with cross-functional teams as a customer advocate to integrate client feedback and experience metrics into decisions on products to simplify client usability and improve the overall experience;
Work closely with the media buying team to help them understand client objectives and goals to create the best media buying strategy for each new client;
Review campaign performance and provide detailed feedback to media buyers to adjust campaign setup and achieve optimization;
Work closely with the media buying and sales teams to drive revenue and enhance the performance of client campaigns;
Informing partners on new platform features, DSP partners, services, and relevant practices;
Educate and grow the programmatic buying knowledge of your clients.
Candidate Requirements
Experience in advertising technology or a related field;
Similar experience in a DSP/programmatic work environment;
Ability to adapt quickly to a rapidly changing technology environment;
Ability to learn complex software applications and thrive in a fast-paced, digital environment;
Excellent written and verbal communication, organizational, & time management skills;
A passion for achieving higher levels of growth and development within the company;
Ability to assist, manage and abide by client’s needs and work with complaints in a concise and respectful manner;
Comfortable working with multiple clients and accounts at a time across a diverse set of industries;
Ability to analyze and interpret significant amounts of data.
Benefits
Salary Expectations: E~85K per year + benefits + Annual Bonus 10K based on the team goals
Advancement Opportunities;
Flexible hours and paid vacations;
40% remote optional;
Phone, commute and additional benefits;
Equity program;
An interesting job in one of the leading AdTech companies.
About the company
Bidease is a fully transparent demand side platform for mobile marketers. Our risk-free programmatic performance deals help the world’s biggest brands achieve their advertising goals. Using a combination of proprietary programmatic advertising technology, machine learning, and first party data, we optimize campaigns across all major mobile formats for desired post-install behaviors at no risk to our clients’ bottom line.
access link: https://bidease.com/
Responsibilities
Looking for an experienced Customer Success Manager, based in New York. As Customer Success Manager, you will grow revenue and drive adoption of their platform through strategic account management and relationship building. You will be responsible for growing current revenue alongside the sales team by communicating and working with clients to identify and meet their business objectives and ensure success as they adopt a new platform. From training them on DSP strategy, and optimization to strengthening client relationships, you’ll become an integral part of your clients' digital strategy.
Job Requirements
Collaborating with cross-functional teams as a customer advocate to integrate client feedback and experience metrics into decisions on products to simplify client usability and improve the overall experience; Work closely with the media buying team to help them understand client objectives and goals to create the best media buying strategy for each new client; Review campaign performance and provide detailed feedback to media buyers to adjust campaign setup and achieve optimization; Work closely with the media buying and sales teams to drive revenue and enhance the performance of client campaigns; Informing partners on new platform features, DSP partners, services, and relevant practices; Educate and grow the programmatic buying knowledge of your clients.
Candidate Requirements
Experience in advertising technology or a related field; Similar experience in a DSP/programmatic work environment; Ability to adapt quickly to a rapidly changing technology environment; Ability to learn complex software applications and thrive in a fast-paced, digital environment; Excellent written and verbal communication, organizational, & time management skills; A passion for achieving higher levels of growth and development within the company; Ability to assist, manage and abide by client’s needs and work with complaints in a concise and respectful manner; Comfortable working with multiple clients and accounts at a time across a diverse set of industries; Ability to analyze and interpret significant amounts of data.
Benefits
Salary Expectations: E~85K per year + benefits + Annual Bonus 10K based on the team goals
Advancement Opportunities; Flexible hours and paid vacations; 40% remote optional; Phone, commute and additional benefits; Equity program; An interesting job in one of the leading AdTech companies.