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CCI-MOC / ops-issues

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idrac on wrk-35.nerc-ocp-prod.rc.fas.harvard.edu is inaccessible #603

Closed joachimweyl closed 2 years ago

joachimweyl commented 2 years ago

We are unable to access the idrac on host wrk-35.nerc-ocp-prod.rc.fas.harvard.edu. We need to determine whether this is a connectivity problem (switch port misconfigured?) or a power problem (not plugged in?) or if it's actually just broken.

The system is a PowerEdge FC430 in an FX2 in R1-PA-C08. If We have the correct data in our hardware.csv then this is unitnumber 15 bay 1d

Other devices in the same chassis appear to be responding (at least, there are no other hosts that exhibit the same problem).

joachimweyl commented 2 years ago

Service Tag: 50H4LH2

https://wrk-35-obm.nerc-ocp-prod.rc.fas.harvard.edu/start.html

hakasapl commented 2 years ago

This looked to be resolved, the idrac is reachable now.