As we move into the next phase of migration and onboarding (senders), we want to improve our communication and messaging with senders to enhance improve their experience and provide them the information they want to know in an efficient way.
Scope
Existing senders
Potential new senders (that align with the demographic of existing senders)
Out of scope
Pilot program senders (ETOR, ELIMS, NBS) as we will approach the needs of those senders in their respective workstreams
Problem Statement
As we move into the next phase of migration and onboarding (senders), we want to improve our communication and messaging with senders to enhance improve their experience and provide them the information they want to know in an efficient way.
Scope
Out of scope
What you need to know
Acceptance Criteria