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CDCgov / prime-reportstream

ReportStream is a public intermediary tool for delivery of data between different parts of the healthcare ecosystem.
https://reportstream.cdc.gov
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MA - Daily Data Dashboard not showing data #15994

Open Jcavallo7 opened 1 month ago

Jcavallo7 commented 1 month ago

Problem statement

When checking Daily Data submissions on ReportStream site (https://reportstream.cdc.gov/daily-data), request is stuck in infinite loop until error in red appears, without any results showing.

What you need to know

Support has tried troubleshooting steps such as logging in/out, delete cache/cookies.

The system works intermittently for some receivers.

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To do

Find fix for system so support can assist user in confirmation of files submitted.

Confirm if any files missing or submissions for 9/21, 9/22 for Massachusetts.

MikaelahD13 commented 1 month ago

Hi @victor-chaparro, may you take some time to review this issue?

TaneaY commented 1 month ago

Support reviewed PowerBi dashboard received appears messages should have been sent to MA on 9/20 and 9/21. Please investigate and resend failures @victor-chaparro

MikaelahD13 commented 2 weeks ago

Hey @victor-chaparro, do has there been any updates regarding MA?

chris-kuryak commented 2 weeks ago

Added dependency on the ticket that Platform is working on that they think will fix this error, per Slack from Victor: #15644