Content Audit (Application) - PXP Patient Experience

[jayna-SkylightDigital]

Why should we do this?

• Current experience: The "Patient Experience (PXP)" screens use COVID-19-specific language, potentially misleading patients seeking testing for other supported conditions.
• Why we want to make this change: By using generic language like "rapid point-of-care testing", we provide accurate and inclusive information for all patients, aligning with the project's goal of broader disease and condition support.

User story

• As a patient seeking a rapid point-of-care test at a facility using SimpleReport, I want the "Patient Experience (PXP)" screens to clearly and accurately explain the testing process without specific references to COVID-19, so I can easily register and understand the information presented.

Action Requested

1. Register for your test > Header

• Existing text: COVID-19 testing portal
• New text copy: SimpleReport test result portal

2. Register for your test > Terms of Service

• Existing text: This testing site uses SimpleReport to manage COVID-19 testing and reporting.
• New text copy: This testing site uses SimpleReport to manage rapid point-of-care testing and reporting.

Acceptance Criteria

Design

• [ ] Visual and functional consistency with the existing PXP screens is maintained.

Review

• [ ] Reviewed with design and/or design lead
• [ ] Reviewed with product and engineering

Additional Context

• No Figma design files are associated with this specific content update.
• Screenshot of affected areas of the page is attached.

[mpbrown]

@jayna-SkylightDigital it looks like the header and terms of service copy changes here will also require an update Spanish translation. Here's the existing Spanish copy for both spots of text.

Header "Portal de pruebas de COVID-19"

Terms of service "Este centro de pruebas utiliza <0>SimpleReport para gestionar las pruebas de COVID-19 y sus correspondientes notificaciones. Los términos a continuación explican las políticas y condiciones del servicio de SimpleReport."

[mpbrown]

English copy is live, but Spanish translations are currently blocked

[jayna-SkylightDigital]

I have reached out to CDC Multilingual Translations via email to open a Comms Request (as of 2 JUL 2024)