Closed scleary1cs closed 2 months ago
Taken from SLA:
Platform Availability:
-The PRIME ReportStream hosting infrastructure provides high availability with a goal of between 99.5% and 99.95% uptime (Azure dependent) for infrastructure in the production environment.
-If the downtime exceeds an hour, the entire span of time including the initial hour will be considered downtime.
-Scheduled maintenance or service upgrades will not be considered by Users as Unavailable. See System Maintenance section.
-Any error or incident caused by the User, or by an act of force majeure, will not be considered by the User as Unavailable.
System Maintenance: CDC will be entitled to conduct system maintenance or to make system improvements on PRIME ReportStream and any normal, planned and scheduled downtime associated with this maintenance or improvement will not count against PRIME ReportStream availability. CDC will take reasonable action to notify Users of any change in the scheduled maintenance window. There are times that CDC will need to perform unscheduled maintenance that will not have been previously planned or scheduled but will require prompt attention. For unpredictable maintenance, CDC will take reasonable action to adhere to Target Time to Notify.
Maintenance Window means the scheduled, recurring timeframe during which PRIME ReportStream is within downtime between 8:00 a.m. (08:00) and 9:00 a.m. (09:00) (Eastern Time) on Sundays.
Operational Hours means the hours between 8:00 a.m. (08:00) and 58:00 p.m. (1720:00) (Eastern Time) every Monday through Friday, except for federal holidays or any other closure of the federal government.
We've written a new card under #1220. This will be our implementation for zero downtime deploys. Card #157 can be closed or deleted. @scleary1cs
Backlog Task
Ensure that our current setup supports zero downtime deployments.
If not, then we may need to prioritize "Blue/green Deployment Strategy #157" or create a new story to capture an alternative way to achieve this.
Completion Criteria
Tasks
Other Notes