CDCgov / trusted-intermediary

Bringing together healthcare providers by reducing the connection burden.
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Improve our incident management process documentation (the incident log section) #1349

Closed scleary1cs closed 1 month ago

scleary1cs commented 1 month ago

DevEx/OpEx

Improve our incident management process documentation (the incident log section) to include some prose on what makes a good log or log statement. E.g. "James searched logs" isn't helpful. "James searched the TI logs and found the reportId of 1234" is more useful.

Tasks

Additional Context

Add any other context or screenshots about the work here.

csweet92 commented 1 month ago

I added this call out to our "Creating an incident log" page: https://www.notion.so/flexion-cdc-ti/Creating-a-new-incident-log-8537dc35020242e6852502328a60c2ca?pvs=4#10b5955365f5800c9977d25152e8fcf7

csweet92 commented 1 month ago

@scleary1cs @pluckyswan Y'all wanna take a look at this?

scleary1cs commented 1 month ago

Looking today @csweet92 .

scleary1cs commented 1 month ago

@csweet92 looks good to me. Hopefully we can have another game day exercise and get another run through the process and get some "in the moment" feedback.

scleary1cs commented 1 month ago
Screenshot 2024-10-07 at 12.37.27 PM.png