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CERNDocumentServer / cds-videos

Access articles, reports and multimedia content in HEP
https://videos.cern.ch
GNU General Public License v2.0
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Add real content to static pages: About, Contact, FAQ, Feedback, Help, Terms of Use links #554

Closed costaflavio closed 7 years ago

costaflavio commented 7 years ago

Expected behavior

Showing linked information

Actual behavior

4040 page not found

Information about the Issue

https://cdslabs-qa.cern.ch/?page=1&size=20 with Centos 7 & Firefox 45 on 1.3.17

Steps to reproduce the behavior

Click on links

drjova commented 7 years ago

Probably we didn't run the cds fixtures pages on production, but for sure we'll need to add real date on these pages.

egabancho commented 7 years ago

There is also the issue with the white space after the footer

drjova commented 7 years ago

you mean on the static pages template?

costaflavio commented 7 years ago

Terms of use

This and other files are shared with you(=cds-admin) in CERNBOX.

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Terms of use

General CERN Licenses conditions apply to records in CERN Document Server, see Copyright.

Material in CERN Document Server may have specific copyrights and terms of use which apply, too. The detailed page of each CERN Document Server record shows specific copyrights and terms of use which apply, if any.

jbenito3 commented 7 years ago

@costaflavio it seems that the legal service page you found is outdated and unfinished. Tim told me that we shouldn't look at that one. For the time being we should link only to: http://copyright.web.cern.ch/ In the future we might need to improve those terms (in the same way it was done for Indico or Zenodo)

costaflavio commented 7 years ago

Help

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Help

In order to help you in the most efficient way it is important to distinguish between:

costaflavio commented 7 years ago

Feedback

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Feedback

Feedback about CDS content (information about the record or the record itself) should be adressed to the reference person/service (typically the author, the experiment, etc.). For feedback regarding the content of librarian collections (books, periodicals, etc.), please contact the Library.

For feedback about the CDS application itself (functions, options, issues, aspect, etc.), please contact the CDS Service after checking the [Frequently Asked Questions - FAQ](missing link) and the [Tutorial](missing url).

costaflavio commented 7 years ago

About

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About

The CERN Document Server (CDS) is the institutional repository that provides acquisition, search and collaborative tools to manage collections of documents produced at CERN. The collections include HEP documents, Multimedia documents, Bulletins, Administrative (Directorate, HR, Finance, etc.) documents, EU Project documents (OpenAire, EMi, etc.), Library and Project document types.

CDS is based on Invenio Software.

CDS videos is the first collection on the new Invenio 3 release. All CDS collections will progressively migrate to Invenio 3.

costaflavio commented 7 years ago

Contacts

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Contacts

You can contact the following services:

For CDS Videos

jbenito3 commented 7 years ago

helpdesk@cern.ch for general help.

Do we need this email address for general help?

audiovisual.productions.service@cern.ch for questions related to photos. audiovisual-support@cern.ch for questions related to videos and audios.

Do we also need to add this email addresses there? Up to me it is the job of 1st and 2nd line support to send the tickets to the right people. Note: Ok, I see that you may want to specify the content owners, so for content related questions they go directly to the root. Uhmm....thinking

costaflavio commented 7 years ago

It is not really "adding email addresses" because they are already specified in CDS production, see: https://cds.cern.ch/help/high-res-multimedia?ln=en

costaflavio commented 7 years ago

FAQ

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CDS Videos I just entered CDS Video but I cannot see the video uploaded by my collegues, the video I need

If you know some metadata (information) about the video such as title, author, etc. type it in the Search CDS field at the top, to find you video. If you still cannot find the video in the list of results, you can refine your search with the facet options on the left of the screen.

How to upload a video?

Click on the "upload" link close to your account name (you might have to log in). Click on the "New Upload" button. Select one of the upload methods (by local file or by URL) and the video according to your choice. In the screen that appears, you can check the advancement of the upload of the video and the extraction of other files and formats (lower resolution/slave versions, thumbnail pictures, etc.) and you can also enter metadata about the video. Automatically a "Project" is created: the Project will allow you to group several (master) videos together, if needed, and to group other files associated to the video (e.g. pdf or slides of the presentation, etc.). Note that the video and the associated data and files will not be available publicly, since it is in a Draft state. To make it publicly available the video needs to be set as Published. To do that and for more details on completing the upload of the video, see "How to publish a video?".

How to publish a video?

Note that even when the upload is finished the video will not be accessible publicly, as it is in Draft state, unless some more actions are taken to publish it. In order to publish the video(s) it is needed to fill in the mandatory metadata for the project and for the video itself, that is, all the fields in the Basic Info tab.

There is no need to enter all the metadata for the video if it is already entered in the project: it can be inherited clicking the gear icon in the video box menu and selecting the option in the dropdown list. Only the Date of the video cannot be inherited and has to be filled in manually.

You can start filling the information/metadata for the project during the upload of the video.

When all the metadata of the video and of the project is filled in correctly and saved, the corresponding "Publish" buttons will be active. You'll be able to publish a single video or the entire project (all the videos contained will be published at once). The publish operation will make the video available for public view.

You can restrict the access to the video in the Access rights tab of the video (similarly for the project). In the project you can also share your rights to maintain the draft version.

How to access high resolution CERN copyrighted material?

Click on the link of the high resolution version of the file. The conditions of use are then displayed. You can agree or disagree to the conditions of use by clicking on the "Agree" or "Disagree" button. If you accept the conditions, the download will start. Note that if a file is restricted and you are not logged in, you will be redirected to the CERN central login page. Follow the instructions on-screen to login (or request lost password, etc.).

Who can download high resolution multimedia files?

Anybody (journalists, physicists, individuals, etc.) who agrees to the conditions of use. Note that for some usages (personal use for computer wallpaper, inclusion in slides, etc.) you might want to download a lower resolution of the file, which remains a good quality enough. The lower resolutions files remains under CERN copyright, and the same conditions of use apply.

What are the conditions of use?

The conditions of use can be found at http://copyright.cern.ch/. There you can also find contact information to request more detailed information.

When I try to download, I get this message "Redirect Loop"

Your web browser if most probably configured to use a web proxy to connect to HTTP servers, but not for connecting to (secure) HTTPS servers. To simplify, this makes you appear as two different users on our side, when you try to login, which we strictly forbid for security reasons on the CERN Document Server.

To solve this problem, you might want to either enable your browser proxy for both HTTP (port 80) and HTTPS (port 443), or to disable it for both protocols.

When I try to download, I get a blank page

You are probably using a browser extension preventing the download to start. For example we have noticed in the past that extension "AdBlock" was preventing users from downloading files

To solve this problem, please temporarily disable any extension blocking the download.

Internet Explorer tells me that the website is encountering problems.

Size of files that can be dowloaded by Internet Explorer is limited according to the IE version. Please update IE or use another browser to download large files.

How can I get a better resolution of a document?

The documents on the CERN Document Server are generally already the highest quality available.

What about low resolution multimedia files?

Low-res files are also protected by the CERN copyright, and subject to the same conditions of use as high resolutions files. Though you will not need to login to access them, you agree to the same conditions (including the CERN computing rules) by downloading this material.

Who can I contact in case of question or problem?

You can contact the following services:

helpdesk@cern.ch for general help. http://copyright.cern.ch/contact for questions related to copyright, conditions of use, etc. audiovisual.productions.service@cern.ch for questions related to photos. audiovisual-support@cern.ch for questions related to videos and audios. cds.support@cern.ch for technical help related directly to the CERN Document Server.

drjova commented 7 years ago

Closed by #1088 #1076