After the meeting with the client, this changes should be included in the final document. Please review it.
User Story 1: Homepage Redesign
As a new visitor, I want to see a welcoming homepage so that I feel encouraged to explore the counseling services offered.
Acceptance Criteria:
The homepage must have a visually appealing design.
Key services are highlighted and easily navigable.
Load time does not exceed 3 seconds.
User Story 2: About Page Enhancement
As a potential client, I want to read about the company’s background and values so that I can trust their expertise in counseling.
Acceptance Criteria:
The about page includes the company’s mission, vision, and Lita Oake bio.
The content is well-organized and easy to read.
User Story 3: Service Details
As a client, I want to easily find detailed information about the various counseling services so that I can choose the one that fits my needs.
Acceptance Criteria:
The services are displayed with detailed descriptions.
Pages include relevant images or videos.
User Story 4: Resource Accessibility
As a visitor, I want to access various resources so that I can learn more about counseling topics.
Acceptance Criteria:
Resources are categorized and searchable.
Resources can be shared via social media platforms such as Facebook, Instagram, and LinkedIn.
Downloadable content is available in at least two formats (e.g., PDF, video).
Resources are updated regularly with new content.
User Story 5: Contact Page Functionality
As a user, I want to contact the company through a simple form so that I can inquire about services or provide feedback.
Acceptance Criteria:
Contact form is easy to use and requires minimal information (Full Name, Email, and Description).
Confirmation message or email is sent after submission.
Response time is communicated clearly on the page.
User Story 6: Booking Integration
As a client, I want to book counseling sessions through an external system so that I can schedule appointments without hassle.
Acceptance Criteria:
An external booking system is seamlessly integrated with the website through direct button access.
The accessibility of the external booking system is designed to be interactive and user-friendly.
User Story 7: Chat System Implementation
As a user, I want to chat with a representative so that I can get quick answers to my questions.
Acceptance Criteria:
Chat system is available during business hours.
Chat history is saved for future reference.
Offline chat is available as an option, where users can fill out a form to be contacted later, providing their contact details such as name, phone number, email, and a message.
User Story 8: Subscription for Tips
As a visitor, I want to subscribe to counseling tips so that I can receive ongoing support and information.
Acceptance Criteria:
Subscription process is straightforward and quick. Simple form that collects name and email.
Users can select topics of interest for personalized tips. (To be confirmed by the user)
Unsubscribe option is clear and easy to execute.
User Story 9: Security Assurance
As a user, I want to use a secure website so that my personal information is protected.
Acceptance Criteria:
Website has SSL certification.
Data is encrypted and complies with privacy laws.
User Story 10: Scalability Consideration
As the client, I want the website to be scalable so that it can grow with my business.
Acceptance Criteria:
Website can handle a significant increase in traffic.
Infrastructure allows for easy addition of new features.
After the meeting with the client, this changes should be included in the final document. Please review it.
User Story 1: Homepage Redesign
As a new visitor, I want to see a welcoming homepage so that I feel encouraged to explore the counseling services offered.
Acceptance Criteria:
User Story 2: About Page Enhancement
As a potential client, I want to read about the company’s background and values so that I can trust their expertise in counseling.
Acceptance Criteria:
User Story 3: Service Details
As a client, I want to easily find detailed information about the various counseling services so that I can choose the one that fits my needs.
Acceptance Criteria:
User Story 4: Resource Accessibility
As a visitor, I want to access various resources so that I can learn more about counseling topics.
Acceptance Criteria:
User Story 5: Contact Page Functionality
As a user, I want to contact the company through a simple form so that I can inquire about services or provide feedback.
Acceptance Criteria:
User Story 6: Booking Integration
As a client, I want to book counseling sessions through an external system so that I can schedule appointments without hassle.
Acceptance Criteria:
User Story 7: Chat System Implementation
As a user, I want to chat with a representative so that I can get quick answers to my questions.
Acceptance Criteria:
User Story 8: Subscription for Tips
As a visitor, I want to subscribe to counseling tips so that I can receive ongoing support and information.
Acceptance Criteria:
User Story 9: Security Assurance
As a user, I want to use a secure website so that my personal information is protected.
Acceptance Criteria:
User Story 10: Scalability Consideration
As the client, I want the website to be scalable so that it can grow with my business.
Acceptance Criteria: