Measure baseline SO confidence in primary indicators

[amyashida]

Brief description of the task

Identify which core indicators SOs feel most/least confident about so we can prioritize upskilling efforts

Gather info from SOs, 18F/Ops team use data

What steps are needed to make it a reality?

• [ ] create plan for measurement (by 10/6)
• [ ] share plan with N&L for feedback (on 10/6)
• [ ] get feedback from CMS (during 10/8 sync)
• [ ] adjust plan based on feedback
• [ ] do the measuring!

[alexpandel]

Matt Jadud and I will pair on this one!

[amyashida]

we are doing this embedded in the SO MD kickoff