ivanLeung-18
commented
9 months ago I agree with your perspective. Normally, scores should not be deducted without a reason. I think you do not have encounter any event of Mean Time to Recover (MTTR) such as recovering from any failure. For example, I try one times that I don't make any action on Kanban Page. the picture 1 can show the result, 'Mean Time to Recover' is displaying '--'. which mean the initialization value.
Picture 1:
In my case, it shows numerical values like '0d' or '4.9d' since I have doing any recover or encounter the any defects (Picture 4) in the game. This could be the root cause of the unexpected score deductions.
Picture 2:
Picture 3:
Picture 4:
ghost
If you are lucky enough to encounter no defect throughout the run, you should have 0 Change Failure Rate and 0 Mean Time to Recover, which is perfect and deserves a straight A.
However, the scores seem to be deducted for no reason in this case:
As the game design ties our performance to an overall score, that is, all we do in the game is to strive for a higher score, it is important to have the scoring system work as intended.