Imagine a fusion of ‘Eskom se Push’ and ‘X’. The Republic allows users to raise concerns and spread awareness about government services through incident reports, with cool data visualizations providing a dynamic overview of public sentiment on service delivery.
Refer to the resolution documentation as a guide, mainly the activity diagram, for how to design the resolution. You can do a modal/popup that shows up when users click resolve issue. This form will ask for proof and more details about the resolved issue.
Remember to show the state of the issue if it is pending resolution, Make sure that no other resolutions may be logged if one already exists on the isssue.
For more information look at dribble for more inspo.
Refer to the resolution documentation as a guide, mainly the activity diagram, for how to design the resolution. You can do a modal/popup that shows up when users click resolve issue. This form will ask for proof and more details about the resolved issue.
Remember to show the state of the issue if it is pending resolution, Make sure that no other resolutions may be logged if one already exists on the isssue.
For more information look at dribble for more inspo.