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CPNV-ES-MAS3-X / Pandora-Containerization

Pandora
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Ticketing choice #6

Open Augguss opened 1 year ago

Augguss commented 1 year ago

The original plan was to install Integria IMS that should have been integrated in Pandora FMS but it needed another VM to run it.

We didn't manage to find a good documentation or instructions on how to deploy that so as a workaround we implemented a web ticketing service that creates tickets using the PandoraFMS alerts that send an email to the helpdesk address.

With more time we would need to deploy a proper ticketing system

Augguss commented 12 months ago

ITMS sems to be working now, further tests needed to link it to alerts