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CR6Community / Marlin

This Marlin fork has the goal of cleaning-up the source code changes for the CR-6 so it can be merged upstream. We also want to extend the functionality to make it fully functional
GNU General Public License v3.0
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z offset buttons will not move the gantry up or down. #191

Closed bremmon75 closed 3 years ago

bremmon75 commented 3 years ago

Description

Description of the bug or requested feature For the first 3-4 weeks the firmware worked flawlessly, now the z offset buttons do not move the gantry up or down at all. If I re install the stock firmware from creality, it works fine again. I tried to reflash with the 4.5.2 firmware again and the same issue, the gantry does not move. from the offset buttons. I can go to the move menu and move it there by .01-.10 with no trouble.

Steps to Reproduce

If this is a Bug Report, please describe the steps needed to reproduce the issue

  1. [First Step] Installed the firmware
  2. [Second Step]Factory reset
  3. [and so on...]restart the machine
  4. Level the bed and home button.
  5. check the z offset is moving the printer head.

Expected behavior:

z-offset to move the gantry up or down

Actual behavior:

No movement with the offset buttons.. however the Move menu buttons will move he gantry. Logging:

Additional Information

[What is your hardware configuration? Which mainboard? Custom mods like different hot-ends and extruders? BTT touch screen?]

Stock set up Serial Number P202j07K01405

[If you compiled the firmware yourself - Include a ZIP file containing your Configuration.h and Configuration_adv.h files]

no

[Provide pictures or links to videos that clearly demonstrate the issue.]

[Which exact firmware version did you flash? Provide a link to the download you have used.] CF5Beta-cr6-se-v4.5.2-mb-2020-12-3-14-19

Sebazzz commented 3 years ago

Try verifying that the steppers actually do move (not visually). Touch the couplers while you press the buttons. Also make sure you've homed before you touch the buttons. Reflash the firmware and rename the bin file before doing so.

Since you mention it works fine on the same version, if it actually happens, it is not a bug but a fault in your board.

bremmon75 commented 3 years ago

The stock firmware works without issue, The steppers do not move, but I can hear a noise as if they are trying but they do not move. As said in the post I did home first. I will rename and re-flash to see if that clear it up.

bremmon75 commented 3 years ago

changed the bin name and re-flashed, same issue still. I can raise and lower them in the Move Menu by .01 but the z offset buttons beep and do nothing.

Sebazzz commented 3 years ago

I can't do anything, this is hardware related. Note that stock moves at 0.05mm so that is a lot more steps. As you noted, the same binary firmware worked fine before.

If something as major as the Z-offset stopped working. we'd heard of that before.

Sebazzz commented 3 years ago

One thing you can try is trying the 6 prerelease 3 in the releases section and check if that does anything.

ritchiedc commented 3 years ago

For a point of reference, I have mb 4.5.2 running 6 prerelease 3 and the z moves for me using the leveling menu. I turned on the printer, selected leveling and then moved the z up and down without issue.

bremmon75 commented 3 years ago

Same thing on the Community Firmware release 6 prerelease 3 (It's freakin amazing). If I use the move menu I can move the print head up and down by .1mm. But when I try to move the z-offset the head does not move. I guess I'm stuck with the stock firmware then? I'm sad, you guys have done such a great job with this community firmware. Thank you for your time and assistance.