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CR6Community / Marlin

This Marlin fork has the goal of cleaning-up the source code changes for the CR-6 so it can be merged upstream. We also want to extend the functionality to make it fully functional
GNU General Public License v3.0
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[BUG] Cant's install firmware #290

Open tekgamerpt opened 2 years ago

tekgamerpt commented 2 years ago

Did you test the latest extui code or prerelease?

Yes, and the problem still exists.

Bug Description

When trying to install Community Firmware on CR6 SE with 1.1.0.3 board something goes wrong because screen red bar goes full and stays like this. Tried with several sd cards always respecting instructions for updating the firmware. Updated the screen first and printer after but no luck. Screen goes everything ok but with printer i cant's install it.

Bug Timeline

No response

Expected behavior

No response

Actual behavior

No response

Steps to Reproduce

No response

Version of CR6Community Firmware

6.1

Printer model

Creality CR-6 SE

Motherboard

Other (I will explain below)

Display

Creality CR-6 stock touch screen

Mods

No response

Add-ons

No response

Bed Leveling

No response

Your Slicer

No response

Host Software

No response

ritchiedc commented 2 years ago

Did you also flash the screen firmware and if so did you include the kernel upgrade files?

tekgamerpt commented 2 years ago

Yes, in fact, i flashed the screen first. Copied the Dwin folder to a formated sd card with all files and was everything ok, but even so, i flashed it 3 times just to be sure that this was not the problem. When i went back to the stock firmware on screen the build information of the firmware installed on printer was the stock one, so something is happening that prevents flashing with the community firmware, maybe my board, i don't know.

Sebazzz commented 2 years ago

You may need to retry several times. Creality stock boards are notorious for partially applying firmware updates. Make sure you've also applied the kernel update to the screen.

tekgamerpt commented 2 years ago

I tried several times... Im not the only one with this problem.

https://damsteen.nl/blog/2021/03/27/creality-cr6-community-firmware-release-6-is-here

Honestly i dont know what can i do more. Its not my first printer. Maybe someone can figure it out

ritchiedc commented 2 years ago

Did you copy the 3 files (files only, not the folder) in the kernel upgrade folder to the dwin_set folder? A photo of the blue screen when the screen flash is done would be helpful.

tekgamerpt commented 2 years ago

Those files are by default in the folder of the screen firmware, and yes flash was successful like shown on instructions, but for sure, i made it 3 times. The problem is on the board not the screen i think

Sebazzz commented 2 years ago

It would be interesting to see a picture of the screen PCB. From a good source I have understood the old DWIN displays that were delivered in 2020-now printers are no longer produced and Creality is now shipping new displays.

tekgamerpt commented 2 years ago

I can provide this but not now cause its printing with the stock firmware. This printer was purchased 5 days ago. Was a promo on tomtop.com

N1c093 commented 2 years ago

I also bought the CR6-SE on tomtop on the 09. September. I successfully flashed the community firmware on the printer with board CR-ERA_V1.1.0.3

Is there anything I can help with?

tekgamerpt commented 2 years ago

I also bought the CR6-SE on tomtop on the 09. September. I successfully flashed the community firmware on the printer with board CR-ERA_V1.1.0.3

Is there anything I can help with?

Well, i did everything as described on instructions. If you did something diferent and worked please tell me

ritchiedc commented 2 years ago

If you are installing 6.1 the kernel upgrade files are not in the dwin_set folder by default. They have to be copied there.

tekgamerpt commented 2 years ago

https://imgur.com/a/r8TovEn

Here are the files on dwin folder

tekgamerpt commented 2 years ago

https://imgur.com/a/r8TovEn

Here are the files on dwin folder

tekgamerpt commented 2 years ago

https://imgur.com/a/r8TovEn

Here are the files on dwin folder

tekgamerpt commented 2 years ago

Btw, problem is not the screen but the board itself... Many people on cr6 facebook group with same board reporting that cant update with 6.1, but 6.0 is ok. I have not tested with 6.0 version

ritchiedc commented 2 years ago

If those are the files in dwin_set and you did not copy the kernel files to it then you are not flashing v6.1. If you have the ERA board you need to download "CF6.1-Final-cr6-se-v4.5.3-mb-2021-06-04-16-53.zip". Is this the file you downloaded? Please be patient with me. I am trying to eliminate the most likely problem.

tekgamerpt commented 2 years ago

If those are the files in dwin_set and you did not copy the kernel files to it then you are not flashing v6.1. If you have the ERA board you need to download "CF6.1-Final-cr6-se-v4.5.3-mb-2021-06-04-16-53.zip". Is this the file you downloaded? Please be patient with me. I am trying to eliminate the most likely problem.

Yes, that file .zip. I did all steps like devs wrote on this github. Problem is on the board side, not the screen. The screen shows everything flashed ok like instructions. I think that it freezes on the full red bar at startup because of the stock firmware in printer. Problem is that no matter what, i cant install the 6.1 firmwarexxxx.bin on the printers board.

ritchiedc commented 2 years ago

Try a different sd card with a fresh format. Also make sure you rename the .bin file. The name has to be different from the previous filename flash attempt.

tekgamerpt commented 2 years ago

Already did that... As i said, its not my first printer... I have a custom ender 3 V2 and i compile the firmware myself.

tekgamerpt commented 2 years ago

Update for other users with same problem. I managed to flash the printer. Flashed with 6.0 and after with 6.1 and everything is running properly. Used same sd card as before but this way, worked. Cheers and thanks to everyone who tried to help.

jfpk commented 2 years ago

I am having the same problem, on a brand new printer. The display firmware flash appears to finish correctly. When I remove the microSD card and power-cycle the printer, the splash screen appears on the display, with a red progress bar that fills up. It wont progress past this. I have re-flashed numerous times.

I have an ERA 1.1.0.3 motherboard on the printer, and have attached an image of the display board.

I only have one microSD card available at the moment. But I have ordered another one to see if a different card will help. My existing card is 64GB SDXC card, however I partitioned to 8GB and formatted FAT32/4096. I know the instructions state SDXC cards wont work, so perhaps that is the issue. However the display appeared to read all files correctly during the flash process. The new card I ordered is SDHC.

I will also try flashing to the 6.0 release first, and then 6.1, as it appears that solved the issue for the original poster.

stuck_after_flash_CR61 display_board

ritchiedc commented 2 years ago

Jfpk, did you copy the kernel upgrade files (three of them) to the dwin_set folder before flashing the screen?

jfpk commented 2 years ago

Yes I did copy those 3 files into the DWN_SET folder.

On Thu, Dec 16, 2021 at 12:28 AM Ritchie Christian @.***> wrote:

Jfpk, did you copy the kernel upgrade files (three of them) to the dwin_set folder before flashing the screen?

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jfpk commented 2 years ago

I have now tried it on a 2nd microSD card, with the same results. Here is the display of the flash in progress, the file counts appear to match what is on the card, so I think its reading correctly.

display_flash

Sebazzz commented 2 years ago

What happens if you tap the Creality logo or the progress bar area?

Met vriendelijke groet, Sebastiaan Dammann

Van: jfpk @.> Verzonden: Saturday, December 18, 2021 6:02:20 PM Aan: CR6Community/Marlin @.> CC: Sebastiaan Dammann @.>; Comment @.> Onderwerp: Re: [CR6Community/Marlin] [BUG] Cant's install firmware (Issue #290)

I have now tried it on a 2nd microSD card, with the same results. Here is the display of the flash in progress, the file counts appear to match what is on the card, so I think its reading correctly.

[display_flash]https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fuser-images.githubusercontent.com%2F12667515%2F146649484-1cc34037-7a3c-4457-8fa3-537b46747df6.JPG&data=04%7C01%7C%7Ce5e8217d85fd49f9b2b708d9c248279c%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637754437432491488%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=tX4CWs%2FznfWsZ%2BTLN2bGFELVyF%2FHZ6W3vBFvJp0KswQ%3D&reserved=0

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jfpk commented 2 years ago

The screen is un-responsive to input. I have tried tapping all over the screen, and it doesnt respond.

Sebazzz commented 2 years ago

Try re-applying the CR-6 kernel up date files

Met vriendelijke groet, Sebastiaan Dammann

Van: jfpk @.> Verzonden: Saturday, December 18, 2021 6:20:28 PM Aan: CR6Community/Marlin @.> CC: Sebastiaan Dammann @.>; Comment @.> Onderwerp: Re: [CR6Community/Marlin] [BUG] Cant's install firmware (Issue #290)

The screen is un-responsive to input. I have tried tapping all over the screen, and it doesnt respond.

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geek111 commented 2 years ago

Have same issue :D But now know why I'm wrong. Probably you wrong too :D If you want upgrade firmware on printer you must put sd card on printer not screen. You put sd card on screen only if you want upgrade firmware on screen :) and probably for this you this mistake :)

RWBRITT commented 2 years ago

I have a v4.22 board and no touch screen. I installed bltouch and got factory firmware to flash from SD card. I want to add a filament detector and some filament profiles. I can compile for the STM32F103RET6_creality board and it doesn't ever install completely. I can put factory bin file on card and it will load. STM32F103RET6_creality_maple is the other option I can compile for. 🤷🏻‍♂️

Djcrew6 commented 2 years ago

I am having the same problem, on a brand new printer. The display firmware flash appears to finish correctly. When I remove the microSD card and power-cycle the printer, the splash screen appears on the display, with a red progress bar that fills up. It wont progress past this. I have re-flashed numerous times. I have an ERA 1.1.0.3 motherboard on the printer.

My card is 4GB SDHC card, and have moved the files as stated in the instuctions

@jfpk did our test to first upgrade to 6.0 and then to 6.1 worked?

Thankfull for any help or tips you have!

Br Dan

Djcrew6 commented 2 years ago

Update on my case. Cant take full credit, had a big help from Davids post: https://disqus.com/by/disqus_SAhO6FGvYx/ Did as he did and it works like a charm. So you need to upgrade the motherbord first, and then the screen. But I notice one thing, you can´t use any SD card under 8 gig when doing the update on the motherboard 1.1.0.3, the motherbord wont notice it and then it wont upgrade. Tried alot of sizes under 8 gig with no sucsess. when I did it with a 8 gig, it workt like it shoud do. Br Dan

jfpk commented 2 years ago

@Djcrew6 Thanks for the info. I had given up on the upgrade, I will try flashing motherboard first.