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CR6Community / Marlin

This Marlin fork has the goal of cleaning-up the source code changes for the CR-6 so it can be merged upstream. We also want to extend the functionality to make it fully functional
GNU General Public License v3.0
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[BUG] Screen issues #45

Closed mereseydotes closed 3 years ago

mereseydotes commented 3 years ago

Bug Description

Flashed firmware and screen. When I went to print from SD, there was a list of "files" that was all garbage. I was not able to select any of them. There was only one file on the card. I flashed the firmware back to the previous community release (left the screen) and was able to print, but other functions are no longer working correctly, like Z offset is always 0 and must be set every time I print and, if I select to heat the nozzle, it does not heat, I must select Preheat PLA.

My Configurations

I'm sorry, I don't know how to do this.

Steps to Reproduce

  1. Flash firmware
  2. Flash screen
  3. Try to print
  4. Flash to previous version of firmware 5) Try to heat nozzle, etc.

Expected behavior: Files show to print. Z offset is maintained. Nozzle heats when set.

Actual behavior: Garbage shows on screen. Z defaults to 0. Nozzle does not heat.

Additional Information

I'm really sorry if this is the incorrect way to do this, or if this is even the wrong place to report.

Sebazzz commented 3 years ago

Are you a Mac user?

If so, unzip the touch screen firmware with the command line.

mereseydotes commented 3 years ago

No. Windows 10. And I'm not sure what I'm supposed to unzip?

----- Original Message ----- From: Sebastiaan Dammann notifications@github.com To: CR6Community/Marlin Marlin@noreply.github.com Cc: mereseydotes meredithschneider@msn.com, Author author@noreply.github.com Date: Fri, 13 Nov 2020 13:41:14 -0800 Subject: Re: [CR6Community/Marlin] [BUG] Screen issues (#45)

Are you a Mac user?

Unzip with the command line.

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Sebazzz commented 3 years ago

Which firmware did you exactly flash, and which screen firmware did you flash? Please link to the exact downloads.

It sounds like the screen firmware does not flash at all correctly. Use a different SD card. Note how the numbers on the screen indicate that files are being flashed (take a picture). Also, please factory reset when flashing firmware.

mereseydotes commented 3 years ago

I'm sorry, I'm new at this, though good at complaining... I followed the links in this post for the latest community firmware and also flashed the screen from what was included at the link:

https://www.reddit.com/r/CR6/comments/jpao0u/community_firmware_release_4_alpha_based_on/

When I had problems printing, I flashed just the printer, not the screen (cause it's a PITA) back to the version linked from this post:

https://www.reddit.com/r/CR6/comments/jhv8qf/community_firmware_release_3_based_on_marlin_v2071/

Thnaks!

----- Original Message ----- From: Sebastiaan Dammann notifications@github.com To: CR6Community/Marlin Marlin@noreply.github.com Cc: mereseydotes meredithschneider@msn.com, Author author@noreply.github.com Date: Fri, 13 Nov 2020 13:43:08 -0800 Subject: Re: [CR6Community/Marlin] [BUG] Screen issues (#45)

Which firmware did you exactly flash, and which screen firmware did you flash? Please link to the exact downloads.

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Sebazzz commented 3 years ago

Please check my updated reply above. Thanks. ⬆

Note though that the previous firmware has a few bugs inherited from the 1.0.3.7 firmware. We are not going to fix those - the extui-based 4 alpha firmware is the way ahead.

mereseydotes commented 3 years ago

K. Will do. The screen firmware did look like the picture included after flashing, but I believe you.

----- Original Message ----- From: Sebastiaan Dammann notifications@github.com To: CR6Community/Marlin Marlin@noreply.github.com Cc: mereseydotes meredithschneider@msn.com, Author author@noreply.github.com Date: Fri, 13 Nov 2020 13:49:11 -0800 Subject: Re: [CR6Community/Marlin] [BUG] Screen issues (#45)

Please check my updated reply above. Thanks. ?

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mereseydotes commented 3 years ago

The restore factory option doesn't work. Eeek! Do you think it would work to flash the screen again and try again?

Sebazzz commented 3 years ago

I would do the installation of community firmware 4 alpha again, carefully read the instructions, and compare the picture in the firmware ZIP file next to the README.txt.

You need these files:

And read these instructions carefully: https://github.com/CR6Community/Marlin/releases/tag/v2.0.7.1-cr6-community-release-4-alpha Take your time. 😉

mereseydotes commented 3 years ago

OK, I flashed the newer firmware again, then had to turn the printer off and on again to reset factory. It just beeped, but it didn't even beep before. I couldn't read the version on the screen because it was garbage. I then flashed the screen, and I don't think this is right. I used a different card and formatted it first. Thanks!

----- Original Message ----- From: Sebastiaan Dammann notifications@github.com To: CR6Community/Marlin Marlin@noreply.github.com Cc: mereseydotes meredithschneider@msn.com, Author author@noreply.github.com Date: Fri, 13 Nov 2020 14:07:24 -0800 Subject: Re: [CR6Community/Marlin] [BUG] Screen issues (#45)

I would do the installation of community firmware 4 alpha again, carefully read the instructions, and compare the picture in the firmware ZIP file next to the README.txt.

You need these files:

And read these instructions carefully: https://github.com/CR6Community/Marlin/releases/tag/v2.0.7.1-cr6-community-release-4-alpha

Take your time. ??

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Sebazzz commented 3 years ago

You're not giving a lot of information.

mereseydotes commented 3 years ago

Did the picture not arrive? It had the message that it was uploading the files, but all the numbers after the file names were zeroes.

I'll try attaching here. PXL_20201113_221459931 MP

Sebazzz commented 3 years ago

Are you can see, nothing is being flashed. Try using 7-zip to unpack the zip file. Place the DWIN_SET folder in the root of a cleanly formatted FAT32 SD card with 4096K sector size. The partition must not be too large, or the screen won't accept it.

mereseydotes commented 3 years ago

I think it was the sector size on the card. So you're officially the best and I'm officially the worst. Now if I could just get my heatblock to stop oozing filament, no matter how many times I tighten the screws and clean it and replace the nozzle and make sure the bowden tube is inserted correctly, I could enjoy my fancy printer.

What is interesting, is that I was worried because my fans were making a loud buzzing sound when I turned the printer on and that seems to have been related to the firmware snafu.

Thank you so much!

----- Original Message ----- From: Sebastiaan Dammann notifications@github.com To: CR6Community/Marlin Marlin@noreply.github.com Cc: mereseydotes meredithschneider@msn.com, Author author@noreply.github.com Date: Fri, 13 Nov 2020 14:25:10 -0800 Subject: Re: [CR6Community/Marlin] [BUG] Screen issues (#45)

Are you can see, nothing is being flashed. Try using 7-zip to unpack the zip file. Place the DWIN_SET folder in the root of a cleanly formatted FAT32 SD card with 4096K sector size. The partition must not be too large, or the screen won't accept it.

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Sebazzz commented 3 years ago

What is interesting, is that I was worried because my fans were making a loud buzzing sound when I turned the printer on and that seems to have been related to the firmware snafu.

Sorry, this firmware does not destroy fan bearings 😀

Since your original issue has been resolved, I will consider this issue closed. Thank you.

mereseydotes commented 3 years ago

It was just wishful thinking, anyway. They must have just been deciding to be nice to me the first time I turned the printer on after flashing...

----- Original Message ----- From: Sebastiaan Dammann notifications@github.com To: CR6Community/Marlin Marlin@noreply.github.com Cc: mereseydotes meredithschneider@msn.com, Author author@noreply.github.com Date: Wed, 18 Nov 2020 11:02:55 -0800 Subject: Re: [CR6Community/Marlin] [BUG] Screen issues (#45)

What is interesting, is that I was worried because my fans were making a loud buzzing sound when I turned the printer on and that seems to have been related to the firmware snafu.

Sorry, this firmware does not destroy fan bearings ??

Since your original issue has been resolved, I will consider this issue closed. Thank you.

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Sebazzz commented 3 years ago

I've used your screenshot for improving the flashing instructions. Thank you!

mereseydotes commented 3 years ago

Also, fyi - it seems like the MB doesn't require the 4096 sector size. I only have 32 GB cards (except the one that came with the printer) and that sector size is not available and the flash for the MB worked fine.

----- Original Message ----- From: Sebastiaan Dammann notifications@github.com To: CR6Community/Marlin Marlin@noreply.github.com Cc: mereseydotes meredithschneider@msn.com, Author author@noreply.github.com Date: Wed, 18 Nov 2020 11:12:46 -0800 Subject: Re: [CR6Community/Marlin] [BUG] Screen issues (#45)

I've used your screenshot for improving the flashing instructions. Thank you!

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