CSCfi / csc-user-guide

User guides, FAQs and tutorials related to CSC services
https://docs.csc.fi
Creative Commons Attribution 4.0 International
46 stars 80 forks source link

Note about hidden folders when exceeding disk quota #2032

Closed rkronberg closed 5 months ago

rkronberg commented 5 months ago

Proposed changes

There are quite often tickets where users struggle with disk quota exceeded errors and do not understand why moving/deleting files does not have any effect on the situation. Frequently the issue is a large number of files in hidden folders.

https://csc-guide-preview.rahtiapp.fi/origin/quota-exceeded/support/faq/disk-quota-exceeded/

Checklist before requesting a review