Workfront Request - reporting and analytics on eComm and web fund request issues

CUCentralAdvancement / DMAnalytics

Repo to share issues related to eComm, website analytics and analytics related to our work and efficiency

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Workfront Request - reporting and analytics on eComm and web fund request issues #1

Open ktheiler opened 2 years ago

ktheiler commented 2 years ago

It would be great to review the last year's volume of work as it relates to both eComm and web fund requests. We need to better understand how many requests we receive for each and what our turn-around times have been.

Web requesters list (de-duped) - https://cu0.sharepoint.com/:x:/t/AdvDigitalTeam/EcocCogbSb9Hr6l2p_YT0d8B7jPtxXIDQz0AXSpUDFTVzA?e=tNpjba

alexfinnarn commented 2 years ago

I think this relates to https://github.com/CUCentralAdvancement/DM-Admin/issues/3 so I will pull some reports at least from the web requests side and have Adam compile that with the report/spreadsheet he created.

alexfinnarn commented 2 years ago

I exported the web requests from the last...well, might be all time, but I thought it was the last two years.

alexfinnarn commented 2 years ago

I removed myself from assignees and moved back to Todo since I gathered the report needed to move along another issue. I can assist in getting other reports but I'm not that interested in the web requestor data since the plan is to turn turnaround time on them by making things self-service.