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CUCentralAdvancement / eComm

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Update Acknowledgements process/automations #24

Open ktheiler opened 2 years ago

ktheiler commented 2 years ago

Currently, Acknowledgements driven by departments or schools are done in a manual way using Salesforce/Marketing Cloud that is inconsistently timed and rests upon an automated thank you process that is driven by our site/Authorize gift transaction. The end user is now sometimes seeing 3 emails from CU thanking them for a donation. We would like to create an automated experience that is timely and can be customized (to a point) with deparmental/school specific content to support the desire of those groups to provide a more personalized thank you after a donation is made.

alexfinnarn commented 2 years ago

@ktheiler is this a duplicate? https://github.com/CUCentralAdvancement/eComm/issues/21

alexfinnarn commented 2 years ago

there's also this issue https://github.com/CUCentralAdvancement/eComm/issues/6