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CUL-DigitalServices / avocet-ui

Open Academic Environment (OAE) Front-End
http://www.oaeproject.org
Educational Community License v2.0
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Migrate financial data into ZenDesk #412

Open micheleidesmith opened 9 years ago

micheleidesmith commented 9 years ago

To enable the OA Helpdesk to use ZenDesk for all the financial data entry we need to migrate existing financial data from two different spreadsheets. I've done a mapping of fields from each spreadsheet here:

https://docs.google.com/spreadsheets/d/1f1YfUGCtSpn0Dp6EuRFU9ejoYwHe1f7soj47aWGFp5Y/edit?usp=sharing

The latest versions of the spreadsheets can be provided by Philip Boyes.

The financial fields already exist in ZenDesk.

micheleidesmith commented 9 years ago

John has proposed that we do some initial investigation and scoping work on this. Raymond has requested access to the spreadsheets from Philip.