rosatown
commented
7 years ago Hi Nori,
This is great. Thanks so much for sending these questions over -- I will send this out to our young people today to get some feedback.
Just a quick clarification question -- what do you mean by "pain points"? Like things that are difficult to get through or understand on the app? As far as wording goes, I was thinking something like this:
•Is it clear what to do on the first page? •Is there a clear journey through the app? •Is there anything that is difficult to do on the app? Is anything unclear? •Do you feel confident using the app? •What do you think about the icons for the different types of treatment? Should they be labelled or is it easy to remember what they are? •Is there something else you wish the app could do? (E.g. We know that we lack "the save the most important questions option" at the moment)
A few other potential questions:
How did you find using the app? What feelings did the app bring up for you, if any? Is there anything about the app that made you feel uncomfortable? If so, what? Would you recommend an app like this to your friends if they were thinking about treatment for depression? Why or why not? Were any of the icons unclear or confusing? How helpful do you think this app would be in helping you to choose a treatment option for depression? (not helpful, somewhat helpful, very helpful?) Would you feel comfortable using this app on your own? Why or why not?
njsfield
denesnori
My ideas on user testing.
Part 1: questions for user testing:
Part 2:I think we need to give them some introduction what we want to achieve with the app on the long run.
User testing
Testing notes
What do we want to find out?
INTRO FOR TESTERS
This is what we should tell them before we begin testing. Just include this info in the email when we share the link to the MVP. This intro should be objective, but it should give them context about the app.
We built a website that encourages clinicians and patients to make a shared decision about the treatment that the patient will receive. Our product owners worked closely together with clinicians and collected the most common questions that patients ask about their treatment options. The goal is to give unbiased information on their treatment options. The currently used decision aid/grid can be overwhelming for young patients, so to avoid it we introduce them to the information in a step by step manner.
The target audience is young patients aged 12-18. Children born in the digital age are used to animations, interactive technologies to capture their attention we introduced an interactive option. For young adults or parents we have another option, where we focus purely on sharing information. During the design sprint we worked with the data collected on depression.