Open CYX22222003 opened 4 days ago
Thank you for raising that up! While I understand your concern, I would think that this is not in scope as it is only considered a rather "suboptimal" as we can easily represent the special characters to something else for a bakery's business. Sometimes, maybe first name and a brief last name to address would be more than sufficient for a bakery's business to work properly and efficiently.
Team chose [response.NotInScope
]
Reason for disagreement:
I believe disallowing the special characters does not add any value to the product. Fixing such feature flaw will make the product more useful to intended target audience.
In the app, names should only contain alphanumeric characters and spaces, and it should not be blank. However, in reality, names can contain special characters such as hyphen and dots. This restriction may results in many users unable to key in correct names.
Example: