SPINE: Poller[Main Poller] PID[p id] PT[pt number] Device[Device Name] Hostname[IP Address] ERROR: HOST EVENT: Device is DOWN Message: ICMP: Ping timed out

[MSS970]

Describe the bug Spine Poller reports devices as down however, the devices are found UP by attempting to check the status of the devices in CACTI (click on management -> devices -> click on any device, the Ping Results is successful.

CACTI log shows:

SPINE: Poller[Main Poller] PID[p id] PT[pt number] Device[Device Name] Hostname[IP Address] ERROR: HOST EVENT: Device is DOWN Message: ICMP: Ping timed out.

To Reproduce Steps to reproduce the behavior:

1. Install CACTI Dev (1.3)
2. Install Spine Dev (1.3)
3. Login to CACTI
4. Click on Logs
5. See error

Expected behavior It is expected to see no errors from spine poller.

Server (please complete the following information):

• OS: [Windows 2019]
• Version [e.g. 2019]
• CACT version 1.3
• Spine version 1.3

[TheWitness]

Is spine marked setuid? In other words, is the file owned by root and "chmod +s spine"? I suspect that's the error.

[MSS970]

Hi, I use Windows OS, not sure if the chmod applies here.

[MSS970]

As I use Windows, there is no root.

[TheWitness]

This is likely a restriction in Windows. Look up giving a user permission to open RAW SOCKETS and grant that access to the Windows account.

[TheWitness]

Are you using spine or cmd.php?

[MSS970]

I use spine and fping on Windows

[MSS970]

I have checked the permissions on Windows:

• SYSTEM account has full permissions
• Administrators group has full permission
• Users group has read and execute

[TheWitness]

Here you go

https://learn.microsoft.com/en-us/windows/win32/winsock/tcp-ip-raw-sockets-2