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Up/Down Notification using Ping or SNMP Uptime #5679

Closed bdin1 closed 6 months ago

bdin1 commented 7 months ago

Describe the bug

When using Ping or SNMP Uptime, system fails to report when a device goes offline A clear and concise description of what the bug is.

To Reproduce

Steps to reproduce the behavior:

Go to '...' Device
Click on '....' Monitored device
Scroll down to '....' Availability/Reachability Options Select Ping or SNMP Uptime
See error

Expected behavior

A clear and concise description of what you expected to happen.

Screenshots

If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information)

OS: [e.g. iOS]
Browser [e.g. chrome, safari]
Version [e.g. 22]

Smartphone (please complete the following information)

Device: [e.g. iPhone6]
OS: [e.g. iOS8.1]
Browser [e.g. stock browser, safari]
Version [e.g. 22]

Additional context

Add any other context about the problem here. We noticed that if we lose a device, we fail to receive the notification that the device went down or back up. Work around, select one or the other.

bdin1 commented 7 months ago

I have verified that Ping And SNMP Uptime works, but using or fails.

TheWitness commented 7 months ago

What Cacti version.

bdin1 commented 7 months ago

Sorry 1.3On Feb 27, 2024, at 5:38 PM, TheWitness @.***> wrote: What Cacti version.

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KnoAll commented 7 months ago

I'm running into this as well. We're on 1.2.26 in our production env and this actually was a relatively serious false negative/no notify issue for us.

xmacan commented 6 months ago

@KnoAll, @bdin1 - which poller? Spine or cmd? 1.2.6 or actual 1.2.x branch?

bdin1 commented 6 months ago

Spine and 1.3 ( did t see that when I downloaded I was on a development branch). I can use either PING alone or SNMP alone. When we use PING or SNMP it doesn’t workEricOn Mar 12, 2024, at 3:27 AM, Petr Macek @.***> wrote: @KnoAll, @bdin1 - which poller? Spine or cmd? 1.2.6 or actual 1.2.x branch?

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KnoAll commented 6 months ago

I'm on Cacti and Spine actual release 1.2.26

TheWitness commented 6 months ago

So, I've verified that the feature is operating as intended. The way 'Ping or SNMP' works is that if either are available, the device is polled. It sucks honestly. There is a long story around why it's there. So, I'm not going to remove it for the moment. I prefer most people with SNMP devices to simply using 'SNMP Uptime' or 'SNMP GetNext'.