gexport not exporting Periodically, Every Polling Cycle

[TheMetMan]

I have a fresh install of Cacti 1.1.16 on CentOS 7. (The upgrade using Yum from 0.8x to 1.1.12 failed). I can export the graphs manually using the 'Export Now' option, that works fine, but the 'Next start' is in the past, and does not update, even if I change the Polling Method to Hourly, then back again. Set to 'Hourly' or 'Periodic' it went past the time it said as the 'Next Start' without updating. So basically it can do what it is meant to do, but does not. Can you check this please? Thanks PS I have raised this on the Cacti Forum, but nothing back yet.

[cigamit]

What is your poller interval/frequency?

[cigamit]

No feedback.

[TheMetMan]

I am sorry about the delay, I did not get any message that you had responded. My polling interval is every 5 mins, and I have 9 items. the permissions on the gexport folder and below is -rw-rw-r-- username:cacti and on the graphs is -rw-r-r-- apache:apache everything works manually, but not automatically

[cigamit]

Welcome back from vacation then. Can you attach a screen shot of the gexport table view for the Cacti UI?

[TheMetMan]

Thanks for responding. I have Enable Automatic Graph Creation checked, the graphs are being created, and the export works manually. Attached is the screenshot. Regards Francis

----- Original Message -----

Welcome back from vacation then. Can you attach a screen shot of the gexport table view for the Cacti UI?

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[cigamit]

Sorry, you did not actually attach a screen shot. Try again.

[TheMetMan]

OK another try, but it will not let me paste the file here. I have uploaded it to wetransfer.com. here is the link https://we.tl/8h82VgnBEL Regards

[cigamit]

The way to save files to the issue log is to save them to a physical file first, and then drag and drop the files to the github issue text area. Works in all Windows browsers that way anyway.

[cigamit]

Also, table view and not edit view.

[TheMetMan]

OK, here it is. Drag & Drop in Firefox on Linux

[cigamit]

Okay, seeing is believing. I was suspending disbelief until I saw the image. The 21st is a long while ago ;)

[cigamit]

Can you please paste the results of the following:

SELECT * FROM graph_exports\G

The code is pretty simple, if next start is less than the current timestamp, then start.

[TheMetMan]

OK, here is the output 1. row id: 1 name: Export All Graphs export_type: local enabled: on export_presentation: preview export_effective_user: 1 export_expand_hosts: off export_theme: modern graph_tree: 1 graph_site: 1 graph_height: 100 graph_width: 300 graph_thumbnails: graph_columns: 2 graph_perpage: 20 graph_max: 2000 export_directory: /var/www/html/cacti_graphs export_temp_directory: /tmp/ export_timing: periodic export_skip: 1 export_hourly: 00 export_daily: 00:00 export_sanitize_remote: export_host: export_port: export_passive: export_user: export_password: export_private_key_path: status: 0 export_pid: 0 next_start: 2017-08-21 19:07:00 last_checked: 2017-08-22 07:30:09 last_started: 2017-08-22 07:30:09 last_ended: 2017-08-22 07:30:11 last_errored: 0000-00-00 00:00:00 last_runtime: 1.8305959701538 last_error: NULL total_graphs: 8 1 row in set (0.00 sec)

[cigamit]

Okay, this may sound silly, but can you goto Console > Configuration > Plugin Management and see if gexport is enabled?

[TheMetMan]

It has a little green icon, not a red one On 29 Aug 2017 12:34, Jimmy Conner notifications@github.com wrote:Okay, this may sound silly, but can you goto Console > Configuration > Plugin Manager and see if gexport is enabled?

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[TheMetMan]

Dear Jimmy, I think I have to eat some Humble Pie, and thank you for your patience with me.

I have a green icon with a tick in the Plugin Management. If I hover over this It says 'Enable Plugin', so I click it, it turns red and hovering says 'Disable Plugin'. I thought that if it was green then it was enabled, if red, disabled, but I find it is the opposite. Since doing this it is working, so all along it is my error in misunderstanding the icons.

Now going to the Graph Exports under Utilities, I can select an action 'Enable', having checked the right hand box, and then click 'Go' I get a message 'Click 'Continue' to disable the following Graph Export Definition.' , this is strange! I would have thought if I selected 'Enable' it would enable the export. Similarly if I select 'Disable' I get 'Click 'Continue' to enable the following Graph Export Definition.' which is not what I would expect.

I think this is part of my confusion.

Anyway it does seem to be working now. I am REALLY grateful for your patience and persistence in helping sort this out. Regards Francis

----- Original Message -----

Okay, this may sound silly, but can you goto Console > Configuration

Plugin Manager and see if gexport is enabled?

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[cigamit]

No problem Francis. Glad we figured it out.