Open dpalomino opened 7 years ago
@dpalomino are you clicking on the members panel to add a new member of on the down error next to "Add project"?
@wonderchook, I was clicking on the "Members" icon on the left first, and then the "+Add" icon on top right corner to add a new member and then I got the permission denied messages. But I am assuming that the behaviour will be the same when selecting the "Add org member"
Behaviour is not being always the same, now I can reproduce steps 1 to 3 with a new org, but after logging out and in I am now able to successfully add new members.
See video here: https://screencast.com/t/RJ5NkLKHq
As it is only happening with "dpalomino" account, for now decreasing priority to medium.
I have experienced this issue as well with 15 orgs.
@SteadyCadence so it is consistent now with your account?
yes, I believe so. I forgot that I can logout/login to add members. So this can be low priority.
@dpalomino what happens if you logout/login to add members?
On production neither of you have nearly as many orgs associated with you, right?
Correct. And partners typically set up their own account on production.
@SteadyCadence would it be possible to try removing a bunch of orgs from that account. Just to see if it starts working again?
Sure. I will work on that tomorrow when I have some more time.
Steps to reproduce the error
This is reproducible in demo and not in staging, as far as I've seen. But it seems a serious issue so I think it's worth to take a look
Then I logged out and in, and:
Then I logged out and in again and this time I was able to add new members.
I've been able to reproduce this a couple of times in demo (timestamp around 20170307190000 GMT+1). Not sure @amplifi if you can take a look to the log. I think we should know what it is happening to be sure that this is not going to happen with the new release, and potentially do a quick fix in demo as well.