Yes, i have already put in 2 support ticket requests in the lastcouploe of weeks and no-one has come back to me
Is This A Feature Request? No
If so, that's fine, please describe your desired featured and delete the rest of this template.
What Version Of Caldera Forms, WordPress and PHP Are You Using?
*You can copy the "Short Debug" line from the Caldera Forms support menu's debug tab
Short Debug Information
WordPress Version: 5.6.2PHP Version: 7.3.26MySQL Version: 5.5.5Caldera Forms Version: 1.9.3WP_DEBUG: 1
Full Debug Information
WordPress Version: 5.6.2
PHP Version: 7.3.26
MySQL Version: 5.5.5
Server Software: Apache
Your User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36
Session Save Path: /tmp
Session Save Path Exists: Yes
Session Save Path Writeable: Yes
Session Max Lifetime: 1440
Opcode Cache:
Apc: No
Memcached: No
Redis: No
Object Cache:
Apc: No
Apcu: No
Memcache: No
Memcached: No
Redis: No
WPDB Prefix: ukl_
WP Multisite Mode: No
WP Memory Limit: 6648M
Currently Active Theme: Ukala rebuild: 1.1.0
Plugins:
Advanced Custom Fields PRO: 5.9.5 Active
Advanced Editor Tools (previously TinyMCE Advanced): 5.6.0 Active
All-in-One WP Migration With Import: 6.77 Active
Better Search Replace: 1.3.4 Active
Caldera Forms: 1.9.3 Active
Caldera Forms Users: 1.3.10 Active
CalderaWP License Manager: 1.2.11 Active
CF CiviCRM: 1.0.5 Active
CiviCRM: 5.25.0 Active
CiviCRM Admin Utilities: 0.8.2 Active
CiviCRM WordPress Member Sync: 0.4.7 Active
CiviCRM WordPress Profile Sync: 0.3.3 Active
Classic Editor: 1.6 Active
Contact Form 7: 5.4 Active
Contact Form 7 Captcha: 0.0.8 Active
Contact Form 7 Multi-Step Forms: 4.1.2 Active
Contact Form CFDB7: 1.2.5.9 Active
Duplicator: 1.3.40.1 Active
Easy WP SMTP: 1.4.5 Active
Enable jQuery Migrate Helper: 1.3.0 Active
Filester - File Manager Pro: 1.6 Active
Hide Admin Bar From Front End: 2.3.0 Active
Honeypot for Contact Form 7: 1.14.1 Not Active
Max Mega Menu: 2.9.2 Active
Members: 3.1.3 Active
Redirection: 5.0.1 Active
Regenerate Thumbnails: 3.1.4 Active
Toolset Types: 2.3.5 Active
TP Cookies - EU Cookie Law Compliance: 1.0.3 Active
User Role Editor: 4.58.2 Not Active
User Switching: 1.5.6 Active
WordPress Importer: 0.7 Active
WP-PageNavi: 2.93.4 Active
WP All Export: 1.2.7 Not Active
WP All Import: 3.5.6 Not Active
WP Migrate DB: 1.0.17 Active
XML Sitemap & Google News: 5.2.7 Active
Yoast SEO: 15.9 Active
Does Your Issue Persist When You Disable All Other Plugins and Switch To The Default Theme?
N/A
What Is The Unexpected Behaviour?
Please explain what you did, what you expected to happen, and what happened instead.
When a user signs up it is not creating them a new account. When checking the licensing details of the Caldera Forms Extension it states it has and expiry date of 1st January 1970, yet says that it is an active license. When checking the licence within the Caldera Account, it shows that the license is valid and has a lifetime expiration
What PHP Errors Have You Logged While Reproducing This Bug?
Do You Need Immediate Help?
Yes, i have already put in 2 support ticket requests in the lastcouploe of weeks and no-one has come back to me
Is This A Feature Request? No
What Version Of Caldera Forms, WordPress and PHP Are You Using?
*You can copy the "Short Debug" line from the Caldera Forms support menu's debug tab
Short Debug Information WordPress Version: 5.6.2PHP Version: 7.3.26MySQL Version: 5.5.5Caldera Forms Version: 1.9.3WP_DEBUG: 1 Full Debug Information WordPress Version: 5.6.2
PHP Version: 7.3.26
MySQL Version: 5.5.5
Server Software: Apache
Your User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.190 Safari/537.36
Session Save Path: /tmp
Session Save Path Exists: Yes
Session Save Path Writeable: Yes
Session Max Lifetime: 1440
Opcode Cache:
Apc: No Memcached: No Redis: No Object Cache:
Apc: No Apcu: No Memcache: No Memcached: No Redis: No WPDB Prefix: ukl_
WP Multisite Mode: No
WP Memory Limit: 6648M
Currently Active Theme: Ukala rebuild: 1.1.0
Plugins:
Advanced Custom Fields PRO: 5.9.5 Active Advanced Editor Tools (previously TinyMCE Advanced): 5.6.0 Active All-in-One WP Migration With Import: 6.77 Active Better Search Replace: 1.3.4 Active Caldera Forms: 1.9.3 Active Caldera Forms Users: 1.3.10 Active CalderaWP License Manager: 1.2.11 Active CF CiviCRM: 1.0.5 Active CiviCRM: 5.25.0 Active CiviCRM Admin Utilities: 0.8.2 Active CiviCRM WordPress Member Sync: 0.4.7 Active CiviCRM WordPress Profile Sync: 0.3.3 Active Classic Editor: 1.6 Active Contact Form 7: 5.4 Active Contact Form 7 Captcha: 0.0.8 Active Contact Form 7 Multi-Step Forms: 4.1.2 Active Contact Form CFDB7: 1.2.5.9 Active Duplicator: 1.3.40.1 Active Easy WP SMTP: 1.4.5 Active Enable jQuery Migrate Helper: 1.3.0 Active Filester - File Manager Pro: 1.6 Active Hide Admin Bar From Front End: 2.3.0 Active Honeypot for Contact Form 7: 1.14.1 Not Active Max Mega Menu: 2.9.2 Active Members: 3.1.3 Active Redirection: 5.0.1 Active Regenerate Thumbnails: 3.1.4 Active Toolset Types: 2.3.5 Active TP Cookies - EU Cookie Law Compliance: 1.0.3 Active User Role Editor: 4.58.2 Not Active User Switching: 1.5.6 Active WordPress Importer: 0.7 Active WP-PageNavi: 2.93.4 Active WP All Export: 1.2.7 Not Active WP All Import: 3.5.6 Not Active WP Migrate DB: 1.0.17 Active XML Sitemap & Google News: 5.2.7 Active Yoast SEO: 15.9 Active
Does Your Issue Persist When You Disable All Other Plugins and Switch To The Default Theme?
N/A
What Is The Unexpected Behaviour?
When a user signs up it is not creating them a new account. When checking the licensing details of the Caldera Forms Extension it states it has and expiry date of 1st January 1970, yet says that it is an active license. When checking the licence within the Caldera Account, it shows that the license is valid and has a lifetime expiration
What PHP Errors Have You Logged While Reproducing This Bug?
N/A
What JavaScript Errors Have You Seen While Reproducing This Bug?
N/A
Please can somone come back to me asap on this as we have a new site ready and waiting to be launched. My email address is stuart@una-collective.com